customer service Archives - Brake & Front End
Replacing Master Cylinders

The most common problems that occur in the master cylinder are wear in the piston bore and piston seal failure.

Electric Vehicle Battery Service

Don’t be afraid to work on battery packs. However, you should be mindful of the potential damage high voltages can cause.

ADAS Suspension Alignments

Look at the “big picture” and really consider how the vehicle will operate if things aren’t done correctly.

Electric Power Steering Diagnostics

Load management for steering systems.

Parts and Artificial Intelligence

In the past 25 years, things have changed with the Internet.

What Do The Marketing Messages Mean?

Certain messages mean certain things – or not. When selecting automotive components, do your homework.

How To Answer Customer Ride Control Questions

Presenting your customer with inspection results and benefits of replacement will help sell the job.

Tesla Air Ride Service

Tesla’s air suspension is “smart” because it uses GPS information and vehicle speed to adjust suspension ride height.

Broken Springs

What is the cause for the failure? Why does it occur with specific vehicles? The answers might surprise you.

Adjusting Parking Brakes

You should never estimate when it comes to parking brake adjustments.

ADAS Module Programming

Reflashing and reprogramming is a necessary service for repairing vehicles.

Why Are Cars So Expensive to Fix?

A combination of everything people require makes vehicle repairs so expensive.