customer service Archives - Brake & Front End
MPA Releases ‘Part Smart’ Training Videos

From common knowledge to vehicle specific, two new MPA ‘Part Smart’ videos cover a range of knowledge, the company said.

Steering Angle Sensor Service

Ninety percent of the time when a steering angle sensor code is active, it means the sensor needs to be calibrated.

Brake Problems

Reducing brake drag on late-model vehicles is not accomplished by a single component; it takes a system.

Replacing Master Cylinders

The most common problems that occur in the master cylinder are wear in the piston bore and piston seal failure.

Avoiding Brake Noise Comebacks

Brake systems are complex and require an understanding of the root cause of generating the noise.

Electric Power Steering Diagnostics

Load management for steering systems.

ADAS Module Programming

Reflashing and reprogramming is a necessary service for repairing vehicles.

Tesla Wheel Bearing Replacement

The process of replacing the hub unit on a Tesla is the same as many cars and light trucks.

CVT Transmissions

The point here is not to fear a customer complaint about a CVT transmission. 

The Real Cost of Installing Cheap Brake Pads

The brake repair market is starting to become dominated by a “good enough” mentality.

Timeless Quotes Teach & Inspire

Here are six quotes that every shop owner should live by.

Vacuum Brake Booster Diagnostics

Vacuum brake boosters will probably be with us for a long time.