The oil landscape is changing for shops, as the pandemic has changed travel patterns and caused consumer spending on regular vehicle maintenance to fluctuate. On top of that, the new GF-6 oil specifications -- which went into place earlier this year -- are causing shops to question what kind of oil they need to keep in stock. You need to find the right balance between giving your customers the service and choice they expect, while still protecting your own bottom line.
How can your shop reduce inventory, boost shop space, and ultimately boost profits? In this webinar, you will learn how one small addition to your shop shelves can give your customers more choice while reducing the SKUs you have to carry.
What kind of confidence will your sales team have knowing that they already have $2,300 available for 9 out of 10 callers or customers walking into the store? Every store can easily find $100,000 per month for their customers and prospects. Minimizing missed sales opportunities can be done quickly by having a simple and effective solution to solve your customer’s "money problem".
During this unique 30-minute Shop Owner panel discussion, you will hear how to set up payment plans in less than 10 minutes, with an 85%-95% approval rate and an average approval amount of $2,300.
You may have heard horror stories about how long it takes to program all the modules on a BMW -- and how it might take 10-20 hours. You need to do it right, because if you make a mistake, you can "brick" the car.
Even with ISTA and ICOM, the risk of a BMW programming failure is still significant. This webinar will focus on selective module programming using DrivePro CIP.
- Explanation of CIP
- Online vs. Offline Vehicle Programming
- How to Avoid Common Programming Failures
- Customizing a Measures Plan
- Activation Codes
When a wheel bearing makes noise on a late-model Ford Escape, Toyota Camry or VW Golf, do you wish you could ignore the noise? One of the most labor-intensive wheel bearings to replace is a Gen 1 cartridge-style bearing that is pressed into the knuckle. These types of bearings can be found on cars and SUVs from both domestic and import nameplate manufacturers. For most applications, there are no short cuts or "miracle" tools. During this free webinar we will look at ways to become more efficient and profitable when replacing Gen 1 cartridge-style wheel bearings.
Suspension, steering and drivetrain repairs represent a significant volume of repairs for your shop, but many of the most significant service and maintenance opportunities can only be seen on a lift. Are your technicians missing them? In this free 45 minute webinar, experts from Nissan and Brake & Front End will discuss undercar service opportunities for the next time a Nissan rolls into your shop.
A modern engine cooling system does more than cool the engine. It optimizes the temperature inside the combustion chamber. The cooling system works hand-in-hand with the engine management system to anticipate sudden heat loads or regulate coolant flow during a cold start. At the heart of the system is the water pump driven by a belt, chain or even electricity.
In this free 45-minute webinar, our experts will cover what you need to know when diagnosing and replacing a conventional or electric auxiliary water pump.
There are many unrealized sales opportunities in just about every auto repair and tire dealership. Minimizing missed sales opportunities can be done quickly by having a good telephone sales training program and a sound communication philosophy.
During this free educational webinar, a panel of expert shop owners, Danny Smith, Same Day Automotive (6 store chain), Jeff Tucker (3 store chain) and Dan Molloy (former partner in 104 store chain) will share with you how to quickly find missed opportunities and bring in more business IMMEDIATELY.
Being an automotive repair shop owner can be challenging enough during the best of days for even the most seasoned leaders. To be successful during a pandemic may seem like an impossibility. We know you have questions about what’s happening right now, and Shop Owner magazine, along with an expert panel has some answers. Each of these skilled professionals brings his own expertise and experience to our roundtable – and with the help of Babcox Media Research we will focus on improving your profitability during these unfamiliar times.
There are many myths when it comes to filters. Some think filtration is only about the number of pleats and surface area, while others think it is all about the construction. In this 30-minute training webinar, you'll learn what makes a great oil and cabin air filter that is a balance between efficiency and capacity.
- What happens to a particle that is trapped in the media of an oil or cabin filter?
- What is the difference between filtration efficiency and capacity?
- How many layers of material in filter media?
- How do the OEMs measure filter performance and determine service intervals?
The webinar will focus on real world diagnostic scenarios:
- Oil filter bypass specifications
- Duct temperature and cabin air filter restrictions
- Variable valve timing and oil restriction
- Can a cabin air filter prevent mold growth in the evaporator case?
Did your shop grow or just survive the past few months? For it to grow and be nimble in the “New Normal” your shop needs to take the right actions NOW.
This webinar will teach you real world solutions for your shop that you can put into place right away.
You will learn:
- Proper Service Advisor Training that will bring you shop sales.
- How to increase and improve your productivity and efficiency.
- Best policies to increase your vehicle count.
- How to stabilize your finances – Especially in the “New Normal”.
- How to hire your own dream team.
- How your marketing initiatives are more important than ever now - and why you need to double-down on this important aspect of owning a business.
Most shops are aware of ADAS technology and the potential need for service, repair, and calibration. The key question is whether your shop is prepared to service ADAS systems? Without the proper equipment or training, shops are potentially jeopardizing the safety of their customers. During this free webinar you will learn the best recommended practices for servicing ADAS systems so you can determine if your shop is prepared.