Drivetrain, suspension and brake noise or vibration complaints can be some of the most difficult problems to diagnose. In a 30-minute webinar sponsored by GSP, we look at the complete corner of the vehicle and how components can work together to produce or counteract noise and/or vibration. These skills are becoming even more important as engines get quieter and electric and hybrid drivetrains become more common.
Online reviews are the new word of mouth. They play a significant role in how consumers ultimately find and choose your shop. In this webinar, we will cover how online reviews improve discovery by boosting your local SEO ranking, driving traffic to your storefront, and influencing purchase decisions.
During this 30-minute educational webinar, Schrader’s Senior Technical Trainer and Certified TIA Advanced Instructor, W Rippetoe, will help you tackle difficult TPMS relearns for specific vehicles. W will briefly cover the basics of a TPMS relearn, then dive into five specific vehicle relearns that have unique processes. During registration, you will have the opportunity to provide any specific vehicle relearn procedures that you would like to learn about during this webinar.
Finding good, qualified employees is not as simple as it sounds. A technician with an impressive resume doesn’t always have an impressive attitude. For today’s repair shop, it’s more important than ever to build a team with the skills and service-oriented character that your customers expect and deserve. In this recruitment strategy power session, you will learn the secrets used by today’s most successful shops to build a winning team.
The way that consumers communicate is different in today's world. Phone and email are no longer a sufficient way to maintain contact and interact with your customers. Many of your customers are much more comfortable communicating via text or other messaging apps. In this free webinar, learn how using messaging to augment your communications will significantly boost your customer service while increasing revenue.
Wheel bearings carry the weight of a vehicle on a surface no larger than a credit card. That's why proper inspection and installation methods are critical for servicing modern wheel bearings. In this free 30-minute training webinar, ASE-certified technician Mike Geul will discuss the basics and advanced techniques for diagnostics and service.
TPMS has already proven to be a huge profit builder for many shops in North America and now around the world. However, TPMS can also be confusing if proper training and standard operating procedures are not in place. During this 30-minute educational webinar, you'll receive recommendations for TPMS shop management.
The leading cause of wheel bearing hub unit replacement is wheel speed sensor codes and malfunction indicator lights that cripple ABS operation. In some cases, it is difficult to diagnose without performing a complete diagnostic procedure. In this 30-minute training webinar, we'll cover how to track faults at the air gap all the way to the wiring connector at the ABS control module.
Finding a failed shock or strut is easy, but inspecting a shock or strut for wear is difficult. Communicating the condition of them to the customer can be impossible, unless you have the right tools and knowledge. This training webinar will also discuss how to diagnosis active, hydraulic, and air ride systems.
The Overrunning Alternator Decoupler (OAD) pulley has added a new wrinkle to accessory drive belt and alternator service. An OAD can be a potential comeback for your shop, or a new service opportunity. Attend this 30-minute training webinar to learn about OAD diagnostics, inspection, and replacement.
Technicians and parts professionals should attend this free 30-minute training webinar to hear Mike Geul, an ASE-certified technician, share how to diagnose and service dual mass flywheels. Learn where and why DMFs are used, how a DMF works, why you shouldn't replace a DMF with a solid flywheel, and how to diagnose DMF failure.
