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Steering Systems Have Changed – Do Customers Care?

Power steering systems aren’t the same old same old. This video is presented by The Group Training Academy.

Become the ONE Shop Preferred By MORE Customers in Your Market

This webinar will examine the fundamental building blocks necessary to become that preferred shop for more customers for years to come — leading to faster growth, improved profitability, increased employee satisfaction and higher overall business value.  

Help Customers Be Comfortable With Engine Components (VIDEO)

It can be challenging easing minds about ignition components. This video is presented by The Group Training Academy.

Are Your Customers’ A/C Systems Facing ‘Black Death?’ (VIDEO)

Compressor oil contaminated with iron particles means moisture is in the system. Sponsored by The Group Training Academy.

Help Customers Understand A/C Issues Even In Winter (VIDEO)

Drivers don’t know refrigerants – make sure you do. This video is presented by The Group Training Academy.

ASE C1 Test Highlights – Talking To Customers Part 1 (VIDEO)

Everyone talks, but do you really communicate? This video is presented by The Group Training Academy.

Texting Customers, Managing Expectations (Video)

Studies show that texting works – but talk to customers first. This video is sponsored by BOLT ON TECHNOLOGY.

Protect Your Customers from Winter Wiper Woes

With winter on its way, it’s never too early to get ahead of the snow, slush, ice and all conditions that aren’t nice for drivers. Preparing customers before winter rolls in means they have the best chance for safe travels ahead, especially during peak periods. While new tires, a full battery and a fresh oil

VIDEO: What Does Electric Power Steering Mean To Customers?

Be prepared to explain the differences in today’s steering systems. This video is sponsored by The Group.

VIDEO: Your Customers’ Cars Need Regular Attention

Recognizing drivers’ changing habits can keep them moving. This video is presented by BOLT ON TECHNOLOGY.