Focus on Professionalism as the ‘Common’ Thread of Your Business
You’d probably agree that with all of the opportunities and challenges on the service front these days, there may be little time left in the day to work “on your business.” But now, more than ever, working on all of those business fundamentals necessary to run a profitable shop must be brought to the forefront
Volkswagen Underhood Maintenance & Service Tips
Volkswagens have always been maintenance friendly. From the very first models, ease of repair and durability have been built into the design. VW has managed to keep basic maintenance procedures relatively uncomplicated throughout the years. In this article, I’ll cover some of the more common underhood procedures on common VW models and include some tips
Cooling Off: Cooling System Parts and Service
Cooling system service is an absolute “must-do” on any import nameplate. Once a cooling system suffers long-term neglect, it turns into an on-going source of problems for the owner and his servicing technician because, when corrosion starts to take place, the effects can’t be reversed. For that single reason, it’s important to sell your customers