News
Steve Louden Named CARS 2004 Chairman Bedford, TX – The Automotive Service Association (ASA) has announced that Steve Louden, AAM, will serve as chairman of the 2004 Congress of Automotive Repair and Service (CARS). Louden is the owner of Louden Motorcar Services in Dallas, and a longtime member of ASA. Held annually in Las Vegas
The Future of Cool
Ed Sunkin, Editor, also contributed to this report Nobody knows exactly how refrigeration systems will change in the future, but it appears likely that R-134a’s days are numbered. The Europeans are seriously considering phasing it out starting in 2009. If that happens, the North American OEMs may follow suit. Though R-134a poses no danger to
Engine Series: Proper Maintenance Can Extend an Odyssey
We all know that some vehicle owners don’t adhere to preventative maintenance schedules for their vehicles. So when a customer’s vehicle is in for a major problem or service, take advantage of in-depth system inspections. It may be one of the few times that you get to check the vehicle for severely worn parts. Although
Component Connection: Wiper Motors
If there is one system that vehicle owners believe is inhabited by Gremlins, it’s the windshield wipers. Unfortunately, car owners don’t normally realize there is a problem with the wiper system until they need them most – when it’s raining. No matter what type of car you service, when it comes to wiper-related problems, the
April Showers Bring May Profits
As you well know, your customers are not always educated on their vehicles. Often, they will procrastinate on addressing even the smallest of repairs or regularly scheduled maintenance items, such as wiper blades. And since April is Car Care Awareness Month, this may be a good time to address wiper blades as they relate to
Boosting Your Shop’s Competitive Edge
What are the building blocks of your shop’s success? Lately, have you thought about what factors are directly linked to your shop’s profitability? Such an evaluation will provide direction for new initiatives and put the spotlight on areas where improvements are needed. In a recent survey of ImportCar readers, we asked, “What changes will you
Mending Hondas and Acuras with Quality OEM Parts
ho will pass along the news of their good experience. “There are very few things we use that aren’t factory,” Dan says, adding that their association with the local Honda dealership helps attract business. “We sell the jobs by pushing OEM parts. There are rare instances where we’ll offer a customer something that’s not an
Oil Change Intervals
Contaminants Can Be Engine Killers Contaminants tend to accumulate in all engines as the miles add up. Short-trip, stop-and-go city driving, as well as excessive idling, accelerate the rate at which these contaminants form. Changing the oil and filter regularly and using gasoline that contains an adequate amount of detergent to keep the fuel system,
Aftermarket Update
Trade Press Gets First-Hand Look During Tour of Bosch’s State-of-the-Art South Carolina O2 Sensor Plant Oxygen sensors are one of the key sensors in every engine’s fuel management feedback control system. Consequently, O2 sensors play a vital role in maintaining low emissions, good fuel economy and peak performance. Developed by the Robert Bosch Corporation, O2
Turn Repair Accountability into Service Profitability
Want to inject some new enthusiasm into your business? Showcase your technicians’ diagnostic skills and repair ability? Boost your shop’s bottom line? Set your shop apart from the competition? Elevate your image within the community? Increase your customer service levels? If you said yes to one or more of these questions, then listen up. With