Podcast: Shops Need New Ideas For Business Growth
From advanced technology under the hood to robotic devices keeping us between the lines, today’s cars are definitely NOT your grandfather’s Oldsmobile. And with all of the changes affecting business, this is probably not his independent repair shop either. Independent repair facilities deal with cutting edge technology and vehicle systems every day – but many

Podcast: Digital Data Will Define The Automotive Industry
Right to Repair promises unprecedented access to vehicle data, but that may not mean what you or your customers think it does. Joe Register, VP of Emerging Technology with the AutoCare Association, tells ShopOwner editor Doug Kaufman accessing the data stream and interpreting the information contained within are only some of the challenges facing the

Podcast: Crowds, Conventions And Coming Back
NHRA Top Fuel Champ Clay Millican loves the crowds at a racetrack and, now that events are being held live again, he can’t wait to go to work each week. He shares his thoughts on learning that he’s a Hall of Famer, how fans have made his job even more rewarding and how excited he

Podcast: Three Industry Bright Spots You May Be Ignoring
The automotive aftermarket has experienced unprecedented disruption over the past year – but now has unbridled optimism.

New Technology Can Help Solve Old Challenges
2020 brought unprecedented difficulties to shop owners – but in many cases there were significant opportunities as well. From customer service to employee training to supplier relationships, modern technology has helped solve some of the industry’s oldest challenges. Doug Kaufman speaks with Chris Boshaw, president and CEO of Shop Boss and Cavan Robinson, general manager

Training Still Matters, Regardless Of The Method
In person or virtual, successful training takes commitment – but it will pay off for your shop in numerous ways.

Lessons In Communication From The Virtual AAPEX Experience
New technology means your conversations about service opportunities and payment methods don’t need to be difficult.

How To Capture The Real Value Of A Virtual AAPEX Experience
There’s real value to be captured from the virtual technical training sessions and product introductions for Nov. 3rd-5th.

How The Virtual AAPEX Experience Will Make You More Successful
In this podcast you’ll find out the benefits and opportunities presented at this year’s Virtual AAPEX Experience Nov. 3-5!

Episode 1 of the Talking Shop with Shop Owner Podcast: Hosting Successful Car Care Clinics
Episode 1 of Talking Shop with Shop Owner magazine explores what it takes to host a successful car care clinic. Bill Hill, owner of Mighty Auto Pro in Medina, Ohio, and Leigh Anne Best, the shop’s marketing director join us in studio. Sponsored by SNAP Finance.
