Episode 1 of Talking Shop with Shop Owner magazine explores what it takes to host a successful car care clinic. Bill Hill, owner of Mighty Auto Pro in Medina, Ohio, and Leigh Anne Best, the shop’s marketing director join us in studio. Sponsored by SNAP Finance.
A catalytic converter may seem simple – but how does it do what it does and what happens when it doesn’t?
Common wisdom tells us that cats have 9 lives – you just can’t kill ‘em. Or, if they go missing, must wait and they’ll eventually come back. As a shop owner, of course, those facts are far from realistic - at least when it comes to the most important and enigmatic cat in the shop, the Catalytic Converter.
The automotive industry’s future is likely to be better, more exciting and a lot closer than we imagine.
Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.
Doug Kaufman and Philip Austin discuss real-world questions technicians ask Austin during Shop Squad training classes.
Follow along as Doug Kaufman and Philip Austin discuss real-world questions shop owners ask.
Kritzer worked his way up from the shipping and receiving department to president and CEO.
Learn about the different resources available to educate service advisors on sensors and ignition components.
Watch Philip Austin from NGK/NTK and Doug Kaufman discuss management and technical challenges within the industry.
Creative voice AI options in the aftermarket take technology innovations way beyond science fiction.
