It’s been a crazy year, but we’ve all learned something. One of those things is that training matters now more than ever. Even though the methods may be changing the need for solid technical and management training remains acute. Vic Tarasik explains to ShopOwner editor Doug Kaufman that virtual training can offer many of the same benefits of in-person education – potentially at less cost.
A catalytic converter may seem simple – but how does it do what it does and what happens when it doesn’t?
Common wisdom tells us that cats have 9 lives – you just can’t kill ‘em. Or, if they go missing, must wait and they’ll eventually come back. As a shop owner, of course, those facts are far from realistic - at least when it comes to the most important and enigmatic cat in the shop, the Catalytic Converter.
The automotive industry’s future is likely to be better, more exciting and a lot closer than we imagine.
Address safety and training challenges before they’re a problem to prepare for an influx of electric vehicles.
Doug Kaufman and Philip Austin discuss real-world questions technicians ask Austin during Shop Squad training classes.
Follow along as Doug Kaufman and Philip Austin discuss real-world questions shop owners ask.
Why ordering off the menu can hurt your shop and customers.
Kritzer worked his way up from the shipping and receiving department to president and CEO.
TCCI’s Innovation Hub will include an electric compressor manufacturing facility and innovation and research center.
Learn about the different resources available to educate service advisors on sensors and ignition components.
