Your customers are the lifeblood of your business – what are the things shop owners can do to ensure that they keep coming back?
Vic Tarasik from Shop Owner Coach says the first thing to do is to simply call your customer to thank them for their business and ask them if the service was done right.
Your best customer is your current customer – save time searching for new ones by spending time keeping the old ones. This video is sponsored by the MyPlace4Parts Studio.
Making sure the brake fluid is the correct quality is critical. Sponsored by Auto Value and Bumper to Bumper.
Making sure the brake fluid is the correct quality for the vehicle and is not worn out is critical on every single brake repair. This video is sponsored by Auto Value and Bumper to Bumper.
Watch more IQ videos here: :
Learn how to educate customers on the importance of OEM specifications and premium lubrication for their vehicles’ maintenance needs.
Grace Hovis’s journey in Hovis Auto & Truck Supply blends tradition with digital innovation in the automotive aftermarket industry.
Explore the key reasons as to why adhering to OE torque specs is crucial. This video is sponsored by TrakMotive.
Learn about common challenges with turbocharger maintenance and how Rein TechSelect Turbo Kitsmake the repair process easier for technicians.
Brake systems are complex and require an understanding of the root cause of generating the noise.
Load management for steering systems.
Standard® knows that what comes out of a repair is directly dependent upon what goes into the box. This video is sponsored by Standard®.
Resetting and programming TPMS sensors for a Tesla is a lot like any other vehicle, and the challenge is still the same: keeping the light off.
