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Inside The Bosch Xperience Mobile Technician Training

Robert Bosch LLC has been bringing technician training straight to the shop this year with its Bosch Xperience mobile tour, and when it rolled into The Swedish Solution in Orange Village, Ohio, a team of editors from Babcox Media had to check it out. In...

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Oklahoma Shops Organize To Join Auto Care Association

The auto shops in Tulsa, Okla., are organizing an effort to all join the Automotive Service Association in order to improve the overall service levels of the city. ABC Channel 8 in Tulsa, Okla., has the details: Randy Calley of Same Day Auto Repair...

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Service Adviser Pay Program Tips That Work

If you are looking to drive up your profits, you need to ensure you have service advisers that have the right attitude, aptitude and ethics. They will need to have the natural talent to sell, they will need to be well trained, and they will need to have...

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Mercedes-Benz: Installation guidelines for Smart Car front wheel bearing

The typical solution for replacing the front wheel hub on a 2008-‘13 Mercedes-Benz Smart Car is a front wheel hub assembly, including a front wheel hub and knuckle. However, with a wheel hub-only ­solution for the Mercedes Smart Car, like the one offered...

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Kia: Uncovering Unperformed Maintenance

While some vehicle problems will motivate the customer to make an appointment, an equal amount of Kia repair opportunities will be discovered as the vehicle is being serviced. If you’re not already doing so, always encourage your customers to keep...

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The Evolving Oil Change Market

The only constant in the oil change business is change itself, especially if you’re trying to maintain an inventory of engine oil for all makes and models of vehicles. Since Volkswagen began ­requiring application-specific engine oil in the mid-1990s,...

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Tell Us Your Top 5 Tools and Win!

Send in your list of your five favorite tools and equipment that help you most in the shop, and you could be chosen to win a $25 gift card for Bass Pro Shops. From scan tools to flashlights, impact wrenches to on-car brake lathes or computer systems...

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Pulling Codes: Good Guys Vs. Bad Guys

The Story of U0100 This article will document Code U0100 — Lost Communication with the ECM/PCM. In the world of automotive module-to-module communication, it can mimic a good guy/bad guy situation — the good guy has made an attempt to communicate...

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Snap-on Franchisee Conference Introduces Latest Tool & Equipment Innovations

The Snap-on Tools Franchisee Conference (SFC), held in Orlando, FL, played host to more than 8,000 registered attendees this past weekend; including principals representing more than 3,000 North American routes as well as their families and guests. The...

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Diagnosing Power Steering Loss on a 2008 Ford Escape

The vehicle in question is a 2008 Ford Escape with a 3.0-L engine. The customer complaints are as follows: The steering wheel will turn by itself; at times, usually when turning, the vehicle will lose all power steering assist; and occasionally, while...

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Cartridge Oil Filter Tips

Cartridge oil filters account for a large number of oil filter applications in the field. The chances of improperly installing a cartridge oil filter are greater than with a spin-on filter. The key is to take your time, inspect before installing and follow...

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The Case of the Missing Starter

I was called last fall by a client who owns a heavy-duty diesel shop to diagnose a no-cranking condition on his father-in-law’s 2006 Chevrolet Tahoe. Because his work is mainly with heavy-duty trucks, my client knew he was lacking both in tooling and...

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Custom Wheels and TPMS law

Selling, mounting and balancing custom wheels can be a profitable business, but what about tire pressure monitoring system (TPMS) sensors? According to the National...Read More

Latest

From AutoCarePro
August 27,2014
Save This Date: On Wednesday, Sept. 10, Customer Service expert Bill Haas will teach a FREE live, online course called "Service Selling Skills –...Read More

From AutoCarePro
August 27,2014
Philips Automotive North America, a division of Royal Philips, has developed special packaging to prevent piracy and protect customers from buying counterfeit...Read More

From AutoCarePro
August 27,2014
Keeping the diagnostic tools up-to-date is critical, because without the latest vehicle coverage, professional technicians simply cannot service as many...Read More

From AutoCarePro
August 27,2014
Tenneco recently showcased its suite of ride performance technologies on current production vehicles and demonstrated advanced suspension technologies...Read More

From AutoCarePro
August 27,2014
On Aug. 18, the National Highway Transportation Safety Administration (NHTSA) released an advance notice of proposed rulemaking with a goal of requiring...Read More

From AutoCarePro
August 27,2014
The non-profit Car Care Council has totally redesigned its popular Car Care Guide, adding 20 additional pages of new information to help motorists be...Read More

From AutoCarePro
August 27,2014
Jamie McMurray and the No. 1 McDonald’s Chevrolet led a race-high 138 laps and crew chief Keith Rodden took home his second MOOG Steering...Read More

From AutoCarePro
August 26,2014
From Tire Review Michelin and the Fédération Internationale de l’Automobile (FIA) have joined forces to launch a new campaign – Beyond the Driving...Read More

From AutoCarePro
August 26,2014
Robert Bosch LLC has established an education scholarship and employment grant program through the Universal Technical Institute (UTI) Foundation with...Read More

From AutoCarePro
August 26,2014
The Snap-on Nation Facebook community recently reached a major milestone, surpassing the 500,000 mark. “Whether you want to get helpful tips, provide...Read More
Latest articles from our other sites:

AVI Releases New Live Stream 7 (LS-7) Event

Save This Date: On Wednesday, Sept. 10, Customer Service expert Bill Haas will teach a FREE live, online course called "Service Selling Skills – Close One More Job." In this course from Automotive...More

Philips Introduces New Anti-Counterfeit Xenon HID Packaging

Philips Automotive North America, a division of Royal Philips, has developed special packaging to prevent piracy and protect customers from buying counterfeit Philips Xenon HID lighting. The new packaging...More

Nissan Group sees 11 percent increase in July

Nissan Group announced total U.S. sales for July 2014 of 121,452 units, an increase of 11.4 percent over the prior-year and a July record. Nissan highlights: Nissan Division set a July record with...More

Fiat 500 six-speed automatic transmission available to try at Abarth Track Experience

With the addition of three new stops on the 2014 schedule, Fiat 500 Abarth owners will now have more opportunities to develop their driving skills in the one-day Abarth Track Experience. The Fiat...More

Snap-on Offers Top 14.2 Reasons To Upgrade To Latest Diagnostic Software Release

Keeping the diagnostic tools up-to-date is critical, because without the latest vehicle coverage, professional technicians simply cannot service as many vehicles in a day. Snap-on Software Upgrade 14.2...More

Tell Us Your Top 5 Tools and Win!

Send in your list of your five favorite tools and equipment that help you most in the shop, and you could be chosen to win a $25 gift card for Bass Pro Shops. From scan tools to flashlights, impact...More

Tips for identifying timing belt, tensioner and idler failure

Courtesy of SKF When identifying timing belt, tensioner and idler failure, the first sign of wear is noise. For example, if the tensioner sounds bad, it’s usually bad. Start by listening to hear...More

Diagnosing Power Steering Loss on a 2008 Ford Escape

The vehicle in question is a 2008 Ford Escape with a 3.0-L engine. The customer complaints are as follows: The steering wheel will turn by itself; at times, usually when turning, the vehicle will lose...More