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Respect The Tech: When Art Does Not Reflect Real Life

We are an industry very focused on our own image. But, sometimes we need to step back to get a global perspective on the issue. Shutterstock.com is a website where photographers can sell stock photographs online for magazines, advertisements and billboards....

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Consistently Selling Maintenance Boosts Customer Satisfaction, ­Retention

While seasons change, your maintenance strategy should be consistent year-round. For this edition of ­Maintenance Chronicle, we take a snapshot of the maintenance sales of an 11-bay shop in ­upstate New York during a two-week ­period. What did...

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Documenting Inspections: Are You Leaving Maintenance Dollars On The Table?

How do you translate scribbles on a ­repair order into sales? There is no magic trick involved — the key is to document the vehicle ­inspection process. The more you know about your customers’ vehicles, and the more you are able to document...

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Audi: Transmission Does Not Shift Due To Cabin Air Filter

Model: 2001 Audi A6 Avant Quattro, 2.8L Complaint The customer states the transmission does not shift. Cause Confirmed the customer’s complaint and found the transmission did not shift. Inspected the automatic transmission fluid level and condition...

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Kia Driveability Diagnostics: Chasing Intermittent Gremlins

This month, we find ourselves looking at a 2004 Kia ­Sorrento that the owner says is losing power and stalling with no established pattern. It will run well for days or even weeks at a time without a problem, only to then act up without warning,...

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Mercedes-Benz: Noise in Front of Vehicle/Dash Area

Affected Models: Model 203.052/054/092/056/087 Model 209.356/365/372/375/376/377/456/ 465/472/475/476/477 If you receive customer reports of noise from the center of the dash area in the above-listed vehicles, this may be caused by a portion of...

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Equipment and Tool Institute Launches an Important Market Research Study on New Car Buying Preferences of Consumers

In an effort to assist its members in having the latest market information and bringing new and improved equipment and tools to the marketplace, The Equipment and Tool Institute (ETI) has launched a series of Market Research Projects. The current...

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Redline Detection Names 2015 Redline Rock Star Performance Award Winner

Redline Detection has announced the winner of its 2015 Redline Rock Star Performance Award. Rob McNees of Truck Centers, Inc. (TCI) was selected by the Redline Technical Advisory Board as the winner and received more than $4,000 in cash and prizes from...

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Rivet Bonding Comes Full Blast

By Mitch Becker for BodyShop Business   By now, most of you have heard the news that Ford has mainstreamed rivet bonding with the introduction of the 2015 F-150. This has forced many shops to look into some new equipment, such as self piercing...

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Diagnosing Catalytic Converter Failure Symptoms

Although construction can vary according to engine application, the common three-way catalytic converter contains a reduction and oxidation stage. To create maximum surface area, each stage is generally a ­ceramic or stainless steel honeycomb substrate...

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Coolant Transfusion: Proper Selection Prevents System Degradation

Coolant is easily analogized to blood, both being liquids that are essential to the functioning of an entire complex system. The analogy extends even ­further though because, like blood, coolant has different types, and it’s not a stretch these...

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7 Reasons Direct-Injection High-Pressure Fuel Pumps Fail

Don’t be scared by direct fuel injection diagnostics. In theory, these systems operate on the same principles as port fuel injection, but direct injection can inject more precise amounts of fuel into the combustion chamber so the engine can run leaner...

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Ford Strut

MODELS: • 2006-2009 Fusion • 2007 Zephyr • 2007-2009 MKZ • 2006-2009 Milan Some vehicles built before 8/5/2008 may exhibit a popping, rubbing, grunting, squeaking, crunching or creaking type...Read More

Latest

From AutoCarePro
March 26,2015
In recognition of Brad Keselowski’s exciting win at Sunday’s Auto Club 400 in Fontana, CA, Bosch Aftermarket NA is contributing $1,000 to the Team...Read More

From AutoCarePro
March 26,2015
Philips Automotive North America, a division of Royal Philips, has launched a new, dedicated website to support the release of the new Philips Vision...Read More

From AutoCarePro
March 26,2015
The University of the Aftermarket Foundation has approved a grant of $20,000 for the Wyakin Warrior Foundation to assist with the educational, professional...Read More

From AutoCarePro
March 26,2015
ProMax Auto Parts Depot is expanding its U.S. Distribution Center (DC). ProMax is relocating from its existing U.S. facility into a larger, 100,000-square-foot...Read More

From AutoCarePro
March 26,2015
Dana Holding Corp. says it has enhanced its genuine heavy-axle carrier program for the aftermarket with the launch of a new part-numbering system and...Read More

From AutoCarePro
March 26,2015
The digital version of the March issue of Brake & Front End magazine is available online. CLICK HERE to access the easy-to-view digital version...Read More

From UnderhoodService
March 25,2015
Although construction can vary according to engine application, the common three-way catalytic converter contains a reduction and oxidation stage. To create...Read More

From AutoCarePro
March 24,2015
Paul Menard and the MOOG Steering and Suspension-equipped No. 27 FVP/Menards Chevrolet SS posted their first top-five finish of the season and crew chief...Read More

From AutoCarePro
March 24,2015
NASCAR and Sherwin-Williams, one of the nation’s largest specialty retailers of paint and paint supplies, has announced a three-year extension to its...Read More

From AutoCarePro
March 24,2015
NASCAR has reached a five-year agreement with K&N Filters to continue as the entitlement sponsor of the NASCAR K&N Pro Series through 2021. The...Read More
Latest articles from our other sites:

Bosch Charitable Donation To Benefit Brad Keselowski's Checkered Flag Foundation

In recognition of Brad Keselowski’s exciting win at Sunday’s Auto Club 400 in Fontana, CA, Bosch Aftermarket NA is contributing $1,000 to the Team Penske driver’s Checkered Flag Foundation. Based...More

New Philips Automotive Website Debuts The Vision LED Lighting Line

Philips Automotive North America, a division of Royal Philips, has launched a new, dedicated website to support the release of the new Philips Vision LEDs. The new website can be found at www.philips.com/visionled. According...More

Audi: Transmission Does Not Shift Due To Cabin Air Filter

Model: 2001 Audi A6 Avant Quattro, 2.8L Complaint The customer states the transmission does not shift. Cause Confirmed the customer’s complaint and found the transmission did not shift. Inspected...More

Kia Driveability Diagnostics: Chasing Intermittent Gremlins

This month, we find ourselves looking at a 2004 Kia ­Sorrento that the owner says is losing power and stalling with no established pattern. It will run well for days or even weeks at a time without...More

Equipment and Tool Institute Launches an Important Market Research Study on New Car Buying Preferences of Consumers

In an effort to assist its members in having the latest market information and bringing new and improved equipment and tools to the marketplace, The Equipment and Tool Institute (ETI) has launched a...More

Redline Detection Names 2015 Redline Rock Star Performance Award Winner

Redline Detection has announced the winner of its 2015 Redline Rock Star Performance Award. Rob McNees of Truck Centers, Inc. (TCI) was selected by the Redline Technical Advisory Board as the winner and...More

Diagnosing Catalytic Converter Failure Symptoms

Although construction can vary according to engine application, the common three-way catalytic converter contains a reduction and oxidation stage. To create maximum surface area, each stage is generally...More

Coolant Transfusion: Proper Selection Prevents System Degradation

Coolant is easily analogized to blood, both being liquids that are essential to the functioning of an entire complex system. The analogy extends even ­further though because, like blood, coolant has...More