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EGR Issues: Dealing with P0401 Codes

ht=”245″ alt=”” align=”right” /> As emission controls got tighter, and with the advent of OBD II, things started to change. We not only saw additional driveability complaints, but we also had the check engine light (CEL) telling the customer there was an emissions failure that had to be dealt with for the good of the

Training Program Updates

State-of-the-art automotive technology doesn’t do anybody much good if technicians can’t get the training they need to fix and maintain today’s systems. Unfortunately, in recent years there has been an industry-wide trend to axe training programs. Parts suppliers are under tremendous price pressure these days, and most are looking for ways to cut costs where

Audi: General Maintenance… Vital Checks on Key Vehicle Systems

article, I’ll focus on common repairs we see on at least a weekly basis. The series of cars covered in this article will be the A4 and A6 line from 1998 to 2004. These cars are all very similar in design and equipment, and most repairs are consistent between models. Be aware that many Audi

Time and a Half

One of the hot-button issues in the independent automotive service industry is how to charge for diagnostic time. Currently, the debate is framed by two basic schools of thought. The practitioners of the first school are the shop managers who regard “free diagnostic code reads” as a marketing expense needed to lure potential customers into

Tech Tip: Replacing Shocks and Struts

The primary purpose of a shock absorber (or strut) is to control suspension movement. This is done by a piston moving fluid through a series of valves within the shock or strut housing. The valves control the damping rate of the shock throughout the travel of the piston. The damping characteristics are engineered to complement the suspension of each vehicle.

Selling Services: Shock & Strut Replacement

The primary purpose of a shock absorber (or strut) is to control suspension movement. This is done by a piston moving fluid through a series of valves within the shock or strut housing. The valves control the damping rate of the shock throughout the travel of the piston. The damping characteristics are engineered to complement

Wheel Bearing Service Tips

It may seem like a long time ago when removing the wheel bearings was a normal part of every brake job. The wheel, hub and drum would be removed. The bearings and seal were removed and the old grease was cleaned from the bearings with solvent and a brush. You would next take a wad

Hybrid Engine Diagnosis & Service

The Toyota Prius and Honda Insight hybrids have been around since 2001; the Honda Accord, Ford Escape and Lexus RX 400h hybrids since 2005; the Honda Civic, Toyota Highlander, Mercury Mariner, Chevrolet Silverado and GMC Sierra hybrids since 2006; and the Lexus GS 450h, Saturn VUE Green Line, Toyota Camry and Nissan Altima hybrids since

Foreign Affairs: Probing Around Subaru Electrical Systems

With station wagons, small multi-purpose trucks and high-powered sports models in its product mix, Subaru has become an obvious choice for multi-use purchasers. And, by building one basic platform with all of the right stuff, Subaru has been able to concentrate on quality. That brings us to the topic of this article, Subaru electrical systems.

Foreign Affairs: VW P Codes — … Putting Out The MIL

After 10-plus years of dealing with OBD II, it should be apparent that we are on a learning curve that probably has no end. Almost daily we have a Volkswagen model come into the shop with a check engine light on, or a “state OBD II failure” form. Although we have the latest scanner software