Selling Services: Anti-Seize & Studs
Last month I received a great letter from one of our readers. He was absolutely livid about the story “Double Hit” in our February issue. Ed from the Cherokee Garage in Beckwourth, CA, pointed out several incorrect items in the article. In the article, it was advised that a light coating of anti-seize could be
Wheel Alignment,: Advances in Alignment Equipment Increase Productivity and Profit
Having the needed alignment specifications and service information close at hand is key to boosting productivity in today’s automotive service facilities. In the alignment bay, time is money. Combine this with the expense of today’s alignment equipment, and it’s easy to understand why choosing the right piece of alignment equipment is very important to an
ACDelco Provides Spring Car Care Tips: It May be a Good Time to Inspect Your Shocks and Struts
Most owners know their vehicles require routine maintenance, including periodic inspection of their batteries, spark plugs, tires, windshield wipers, filters and fluids. But often the parts drivers can’t see – such as shock absorbers and struts, located under the vehicle – don’t get the attention they deserve.
A Brief History
In 1931, people thought Edward S. Babcox was insane for launching a magazine in the middle of the great depression. But, 75 years and almost 900 issues later, BRAKE & FRONT END is still going strong. For the past few months, I have been reading back issues of BRAKE & FRONT END non-stop. In musty
Alignment Equipment
From the brake pad to the shock absorber, every product that you come in contact with at a shop has a history that goes back at least 75 years. We will look at different product categories and track the innovations that have shaped these products and the future for these segments. Alignment Retrospective In the
Tech Update: Good Vibrations
Suspension Vibrations Could Have Your Customers Singing The Blues The song “Good Vibrations” by the Beach Boys may have been a big hit in its day, but there’s no such thing as good vibrations or noise when it comes to a customer’s vehicle. Vibrations are annoying and may be a warning signal that something’s amiss.
Kia Maintenance & Service Solutions
MASTER CYLINDER DIAGNOSIS Easy Fixes For Elusive Intermittent Problems While Kia offers a 100,000-mile powertrain warranty, well-documented maintenance is an important part of keeping that warranty valid. With regular maintenance required at 30,000 miles and timing belts at 60,000 miles, owners will be looking for quality service. Rather than delve into the service nuts and
Monroe Kicks Off 90th Anniversary Celebration with $90 Consumer Offer on Shocks and Struts
Monroe’s 90th anniversary promotion enables consumers to receive $20, $50 or $90 certificates payable for any additional automotive service at a participating location when they purchase Sensa-Trac, Monroe Reflex, Gas-Magnum or Quick-Strut products during the program period.
Loss Leader: Lost Cause?
It seems like there are always certain services that are routinely performed by repair facilities at a loss. Sure, they might generate enough revenue to pay for the direct expenses of doing the job, such as parts and technician labor, however, they often fail to make their needed contribution to the overhead expenses of owning
Wheel Bearing Failure Diagnostics
On a typical passenger vehicle weighing around 3,400 pounds, each pair of front-wheel bearings, as well as the rear-wheel or axle bearings, support saround 850 pounds, depending on the weight balance and driveline configuration. If it’s a 6,000-pound SUV, each bearing might carry about 1,500 pounds. This load is concentrated on the relatively small bearing
Ride Control Repairs
Keeping Your Customers’ Tires Glued to the Road
Selling Services, Tools for Selling Ride Control
It has been estimated by one ride control manufacturer, that 80 percent of vehicles in junkyards still have their original shocks or strut units. Part of the reason is that selling shocks and struts is difficult. It is an item that when it wears, it does not cause the vehicle to stop running. When it