If you get a 2005-2011 Toyota RAV4 in your shop for an alignment of a complaint of either rear tire wear or a knocking noise, you need to be aware of a recall and inspection campaign Toyota is performing. Toyota Safety Recall C0J involved inspecting the right and left Rear Suspension Lower Arm No. 1 (“arm”) for looseness. Based upon this inspection, it may have been necessary to replace the arm(s).
Toyota received reports from dealers indicating that some vehicles experienced symptoms of the recalled condition after being inspected or repaired. Upon investigation, it was discovered that some inspections were not adequate and portions of the repair procedure may not have been performed correctly.
Based upon this information, Toyota is re-notifying all owners covered by Safety Recall C0J. The notification will apologize to customers and inform them that their vehicles may not have been inspected or repaired correctly. The letter will request the customer to return to the dealership for a revised inspection and remedy procedure.
If a lower arm has been inspected and has passed, it will have an epoxy tag on the arm indicating that it passed the inspection. If it does not, send the customer to the dealer for the recall to be addressed.
Courtesy of Toyota
