Podcast: Digital Data Will Define The Automotive Industry
Right to Repair promises unprecedented access to vehicle data, but that may not mean what you or your customers think it does. Joe Register, VP of Emerging Technology with the AutoCare Association, tells ShopOwner editor Doug Kaufman accessing the data stream and interpreting the information contained within are only some of the challenges facing the
Podcast: Crowds, Conventions And Coming Back
NHRA Top Fuel Champ Clay Millican loves the crowds at a racetrack and, now that events are being held live again, he can’t wait to go to work each week. He shares his thoughts on learning that he’s a Hall of Famer, how fans have made his job even more rewarding and how excited he
Podcast: Three Industry Bright Spots You May Be Ignoring
The automotive aftermarket has experienced unprecedented disruption over the past year – but now has unbridled optimism.
New Technology Can Help Solve Old Challenges
2020 brought unprecedented difficulties to shop owners – but in many cases there were significant opportunities as well. From customer service to employee training to supplier relationships, modern technology has helped solve some of the industry’s oldest challenges. Doug Kaufman speaks with Chris Boshaw, president and CEO of Shop Boss and Cavan Robinson, general manager
Training Still Matters, Regardless Of The Method
In person or virtual, successful training takes commitment – but it will pay off for your shop in numerous ways.
Lessons In Communication From The Virtual AAPEX Experience
New technology means your conversations about service opportunities and payment methods don’t need to be difficult.
How The Virtual AAPEX Experience Will Make You More Successful
In this podcast you’ll find out the benefits and opportunities presented at this year’s Virtual AAPEX Experience Nov. 3-5!
