Tech Update: The 10 Commandments for Selling Shocks & Struts
“143” alt=”” align=”right” /> Look for signs that the units might be leaking oil, such as the accumulation of road grime or the presence of oil inside the boots and dust shields. Also keep an eye out for “witness marks” that indicate the suspension might have bottomed out recently. Make sure all bushings and hardware
Hybrid Engine Diagnosis & Service
The Toyota Prius and Honda Insight hybrids have been around since 2001; the Honda Accord, Ford Escape and Lexus RX 400h hybrids since 2005; the Honda Civic, Toyota Highlander, Mercury Mariner, Chevrolet Silverado and GMC Sierra hybrids since 2006; and the Lexus GS 450h, Saturn VUE Green Line, Toyota Camry and Nissan Altima hybrids since
Honda Performance Upgrades
Service & Diagnostics Call it what you want — the compact performance market, sport compact market, import scene or the tuner market — but there’s no denying the import car performance segment has grown by leaps and bounds over the past decade. According to SEMA’s 2006 Compact Performance Market Report, retail sales for this niche
News Update: Raybestos’ Simplified Product Offering is Built Around Technicians’ Needs
Raybestos brand brakes’ product offering has been re-engineered, following months of extensive research with repair technicians, the results of which can be seen in Raybestos’ new 1-2-3 brand strategy. “We conducted both qualitative and quantitative research to understand precisely what techs want and need from a brake supplier,” said Jeff Stauffer, vice president of global
The 10 Commandments for Selling Shocks and Struts
The first step in selling ride control is the inspection process. A visual inspection of the shocks and struts can tell you a lot about the state of the ride control units. This is a chance to make sure the vehicle is road-worthy before you put your own life at risk. Also, always make sure that there is enough gas in the tank.
Tech Tip: Diagnosing Suspension Noises on Hyundai Vehicles
Like any other problem, the more information we can get from the driver regarding suspension-related noises, the better. Many times, the best tactic is to have a tech road-test the car with the customer to be sure of the noise you’re chasing. At the same time, it’s a good idea to do a thorough safety inspection.
Selling Services: The 10 Commandments for Selling Shocks & Struts
THOU SHALL PERFORM A VISUAL INSPECTION: The first step in selling ride control is the inspection process. A visual inspection of the shocks and struts can tell you a lot about the state of the ride control units. This is a chance to make sure the vehicle is road-worthy before you put your own life
Tech Tip: Improving Vehicle Handling
Shock absorbers and struts dampen the motions of the suspension to provide a smooth, comfortable and safe ride. Some OEM shocks have electronic valving that allows the driver or a body control module to adjust the dampening characteristics of the shocks or struts to changing driving conditions.
New Raybestos Simplified Product Offering is Built Around Technicians’ Needs
The product offering for Raybestos brand brakes has been completely re-engineered based on many months of extensive research with repair technicians. With the launch of the new Raybestos brand 1-2-3 strategy, all technicians’ needs can be filled now with a single grade of hydraulics, two grades of rotors and three grades of friction – all in the Raybestos brand.
Servicing Solutions: GM’s Durable Duramax Diesel
General Motors launched the Duramax Diesel 6.6L V8 engine in the Chevrolet Silverado and GMC Sierra 2500HD and 3500 Series trucks with Allison automatic transmissions in 2001. The application expanded to the Chevrolet Kodiak and GMC Topkick medium-duty trucks for 2003, with 16,000-, 18,000- and 19,500-lb. gross vehicle weight ratings (GVWR). According to its engineers,