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Viewpoint: Criminal Inspection

I often work on co-worker’s cars in the BRAKE & FRONT END company garage. Some of the pictures that you see in this magazine are taken while I am working on their cars. Usually, beer and a home-cooked meal are all that I ask for in return for my work. But, a recent case in

Taking of the Hill, Voicing Your Aftermarket Concerns to the Government

Do you realize that General Motors spent more than $7.9 million on political lobbying in 2003? Most of their efforts were focused on issues like steel prices, emissions and safety issues. But, some of their time and money was used to make their stance on right-to-repair legislation known to lawmakers. So who voices your concerns

Making a Difference

Just as your vote had an impact on election results, your involvement in industry initiatives can have a positive effect on your shop’s bottom line and on the vitality of the marketplace where your goal to build a business took hold. Those of you who have reached out to the industry to offer assistance or

Shops that Evolve are Shops that Succeed

There’s plenty to be said about not being complacent. After all, complacency breeds mediocrity. And in today’s competitive service environment, where the name of the game is standing out amidst your competition – being at the forefront in your line of work will bring increased visibility and more customers to your shop. In striving for

Peak Performance

As craftsmen dedicated to the profession of diagnosing, troubleshooting and repairing import vehicles, you know that it’s not so much what you do, but how well you do it, that elevates your shop to the top ranks of your field. Your high professional standards cultivate a loyal customer base, among which you’ve earned trust and

2004 Underhood Service Repair Market Industry Profile

Welcome to the 2004 Underhood Service Repair Market Industry Profile, our in-depth report of the independent automotive repair market. Our profile below highlights many elements that are a part of doing business in today’s repair shops. The information presented is a good indicator to make short-term predictions about these independent automotive repair shops. It’s also

Perspectives

Over the last two weeks, I’ve had the pleasure of attending some tool and equipment shows – and seeing a lot of cool tools, such as a pneumatic oxygen sensor remover, a magnetic socket holder and all kinds of flashlights and work lights. It seems that all the equipment is well-built, more powerful and user

Aftermarket Update: Underhood Serivce, July 2004

ASA Offers Right to Repair Course Beford, TX – In an effort to educate the automotive service and repair industry about the availability of service information, the Automotive Service Association (ASA) now offers a three-hour seminar, “You Have the Right to Repair.” The course will be offered at several ASA affiliate events this year and

Perspectives

Over the last two weeks, I’ve had the pleasure of attending some tool and equipment shows – and seeing a lot of cool tools, such as a pneumatic oxygen sensor remover, a magnetic socket holder and all kinds of flashlights and work lights. It seems that all the equipment is well-built, more powerful and user

News: New AAIA Chairman Caracci Lays Out ‘Positive Vision for the Aftermarket’

Broadview, IL – David Caracci, newly elected chairman of the board of directors for the Automotive Aftermarket Industry Association (AAIA), has laid out his “positive vision for the aftermarket as we work together to meet the challenges and potential of today and tomorrow.” As he assumes one of the most influential roles in the U.S.