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Austrian MotorsThriving on Mercedes-Benz Repair

Most every motorist with a responsible job and a family to take care of – and many other things on their mind – usually relies on the expertise of their automotive service provider to keep their car or SUV running smoothly. More so, owners of sophisticated high-end vehicles know that they have little time and

Finding New Recruits: Hiring New Techs Involves Checking References and Interviewing Carefully

st of the time, a position in a small shop goes to someone who knows someone. This could be the friend of a customer, a former employee of a colleague or a friendly competitor (not so friendly, perhaps, if you are raiding its staff) or a recommendation by a supplier who knows your operation and

What’s the Scoop on ’20 Groups?’

Membership Could Help Improve Your Shop’s Bottom Line

Built-In Brains: Engine Analyzers Combine the Capabilities of Many Diagnostic Tools into One

When most people think of an engine analyzer, they think of a big box console with automated test capabilities that can detect a wide variety of faults. There are still some machines like these today, but many of the features of a traditional engine analyzer are now available in top-of-the-line scan tools. An engine analyzer

Technician Health and Safety: The Most Important Tool You’ll Ever Own

The life of an automobile technician is filled with many short- and long-term health hazards. The health offenses that I can recall throughout my career include: cuts to the hands, arms and face; burns on my hands and arms; flying debris in my eye; squirting fluid in my eye; breathing car-generated dust; breathing excess car

Management: Reducing Risks and Premiums

All insurance premiums are based on the risks involved. Insurance companies evaluate the situation to determine the risk of potential loss that they will have to assume and base their rates on the results. Therefore, any steps that a shop owner or manager can take to lower their risks not only helps safeguard the business,

Brake Hardware: Lessons Learned From a Little Piece of Wire

Every technician has struggled with those little wire clips that push the pads onto the pistons on first-generation Mazda Miatas. Those little clips that barely fit into the painted-over holes on the new pads and can shoot across the shop like a rubber band can make a big difference. One racecar builder who specializes building

Aftermarket Update: April

MEMA Releases Educational Counterfeiting Supplement Distributors, retailers and automotive technicians looking for more information about automotive parts counterfeiting need to look no further. The Motor & Equipment Manufacturers Association (MEMA) recently released an informational supplement focusing on the issue counterfeiting in the auto parts industry. MEMA’s Counterfeiting publication was designed to serve as a resource

News: Cornwell Tool Rally Hits All-Time Attendance High

Wadsworth, OH – Cornwell Tools celebrated the best turnout ever at the 2005 National Tool Rally held last month in New Orleans. More than 100 exhibitors participated, contributing to a 44% increase in overall dealer attendance from last year. Bill Stemple, director of marketing, welcomed the trade show exhibitors March 11, touting the great benefits

Reducing Risks And Premiums

By Mark Battersby All insurance premiums are based on the risks involved. Insurance companies evaluate the situation to determine the risk of potential loss that they will have to assume and base their rates on the results. Therefore, any steps that a shop owner or manager can take to lower their risks not only helps