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Chassis Service On 1999-2006 Honda Insight Hybrid

One of the defining elements of the Honda Insight Hybrid is the rear suspension. The rear wheel track is significantly narrower than the front. Another item is the skirts over the rear wheels. The skirts are attached with two fasteners at the bottom of skirts’ lips and slide down out of the clips.

What Image Does Your Business Project? Tactics To Improve Customer Satisfaction

There are more than 175,000 automotive repair shops in the U.S., so how can shop owners differentiate themselves and stand out from the competition? While having the most up-to-date technology and talked-about customer service is always beneficial, sometimes a more simple solution can help to improve the customer experience and your shop’s bottom line.

Alignment Specs: 2010-2012 Kia Soul

The Kia Soul is one of the best selling cars of the past three years. While the usual Kia/Hyundai bits are under the Soul’s trendy exterior, it does have four different strut and spring options that can make ordering the right parts a nightmare. This is the typical “net build” vehicle with no adjustments for camber or caster. The factory manual recommends replacing parts if something is out of alignment, but the aftermarket offers several solutions to bring a Soul into spec.

Loaded Shocks & Struts: More Application, Better Solution

When loaded struts were first introduced, the target market was the DIY crowd. However, it was clear that being able to source a spring and related hardware in one box was a big advantage for shops. These units can be a productivity gold mine that can help you bill more hours in a bay by eliminating the disassembly and assembly when transferring the spring and upper plate.

Diagnostic Solutions: Ride Control System Protocol – Matching The Components To The Application

Import Specialist Contributor Gary Goms recalls his days of working as a technician for an off-road desert racing team and notes this lesson learned that holds true to this day: matching a shock absorber to its application.

Alignment Spec: 2006-2011 Hyundai Accent

Hyundai began selling the 3-door Accent hatchback in the United States during the spring of 2006. The Accent is a “net-build” vehicle with no built-in adjustments, but adjustments can be made with aftermarket parts.

Servicing Intelligent Air Ride Systems

Air ride diagnostics is more than a spray bottle of soapy water. On today’s late-model vehicles, it requires a scan tool, meter and scope. Swapping components will only lead you down a diagnostic black hole that leads to an angry customer and parts supplier.

Liquid Tools: Automotive Chemicals Are Essential Tools For Keeping Vehicles In Top-Notch Condition

Babcox Media Technical Contributor Gary Goms recommends that for maximum productivity, every shop should have at least a small working inventory of these diverse kinds of automotive chemicals.

Dorman Products Releases January New Product Announcement With More Than 224 Parts

Dorman Products kicked off 2013 by releasing its January New Product Announcement featuring 224 new parts, 57 of which are exclusive formerly “Dealer Only” parts.

How ‘Sweet’ It Is: Uncovering Unperformed Maintenance

Bob Howlett, owner of The Swedish Solution, Orange Village, OH, shares a vehicle inspection victory that resulted in his customer opting to get her 2004 Volvo XC70 fixed, rather than buy a new vehicle for her daughter.