Chad Johnston, Crew Chief for Martin Truex Jr. and No. 56 Toyota, Named MOOG ‘Problem Solver of the Race’ at PIR
Chad Johnston, crew chief for Martin Truex Jr. and the No. 56 NAPA Filters Toyota Camry, captured his first MOOG Steering and Suspension “Problem Solver of the Race” Award after helping Truex post a top-10 finish in Sunday’s NASCAR Subway Fresh Fit 500 Sprint Cup race at Phoenix International Raceway.
Handling Angry Customers
You may be surprised to hear it, but when your customers are angry with you it has nothing to do with their vehicles not being done on time, the problems with their cars not being resolved, etc. Usually the reason your customers get angry is because they feel they’ve been taken advantage of, or they’ve made the wrong decision in choosing you.
Brake Job on 2000-2006 Hyundai Elantra
The initial inspection revealed the front rotors were below specifications and had uneven pad wear on the right front inboard pad. The rear drums were also out of specification and a leaking wheel cylinder had contaminated the brake shoes. Hyundai recommends replacement of the wheel cylinders if any brake fluid is found in the dust boots. Runout measurements of the rotors and hubs revealed little or zero runout.
Diagnostic Solutions: Spring Training – Creating Optimal Suspension and Steering Performance
A good understanding of how springs are rated and how they operate is indispensable for achieving the anticipated outcomes in spring modifications, says Gary Goms, import specialist contributor. With these issues in mind, he covers the basics of how springs operate and how to choose a spring that will enhance vehicle performance.
Clean Diesel Surge Offers Diagnostic and Repair Opportunities for the Aftermarket
There’s a bright future for the latest generation of clean diesel cars and trucks, thanks to common rail high-pressure, direct-injection systems with sophisticated electronic controls that have transformed today’s diesels into clean-running, quiet and powerful power plants. As these vehicles come out of warranty, it will create new diagnostic and repair opportunities for the aftermarket.
Making Sense of BMW Suspension Noises
Import Specialist Larry Bailly contends that most noise diagnosis challenges come from misunderstanding the customer’s complaint. And, as suspension systems have gotten more complex, with many more points of potential failure, making thorough repairs oftentimes takes using your senses during the diagnostic process.
Federal-Mogul Continues Aggressive Expansion of MOOG Steering and Suspension Line
Federal-Mogul says it is continuing its aggressive expansion of the MOOG steering and suspension product line, with dozens of new parts introduced for millions of popular foreign nameplate and domestic applications. The company reports that it added a record 1,191 new parts to the MOOG product line in 2011.
Las Vegas Charity Receives Nearly 130 Auto Toys from AAPEX Display
Nearly 130 automotive toys were donated to the Las Vegas Dream Center after being featured in the new “Where the Love Affair Begins” exhibit at the Automotive Aftermarket Products Expo (AAPEX) 2011 held in November in Las Vegas. The Las Vegas Dream Center exists to bring hope to the unemployed, underemployed, homeless and destitute of Las Vegas.
New Heavy-Duty Catalog Released for Raybestos Chassis
Raybestos brand chassis parts has released a new heavy-duty catalog (No. RCHD-11), with coverage through the 2012 model year. According to Affinia, more than 1,005 heavy-duty chassis parts apply to more than 294,000 medium- and heavy-duty catalog listings, offering full coverage for the most popular foreign and domestic applications.
Alignment & Suspension Specs: 2005-2011 Toyota Avalon
Some people call the Toyota Avalon the “Japanese Buick” due to its size and plush ride. The suspension design of the Avalon does not vary that much from Toyota’s smaller vehicle platforms in overall suspension design. If you get on of these vehicles in your shop for an alignment, there are three things you need to do at the time of the alignment.