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Management Success To Hold Spring Convention Promoting Shop Owner Best Practices

Good service alone is not enough to grow your shop. In today’s competitive environment, the key to your success lies in establishing a disciplined strategy to acquire new customers and expand existing relationships. That’s the focus of Management Success’s upcoming semi-annual Spring Convention 2016 scheduled for April 8-10 in Scottsdale, AZ, where clients will be exposed to the latest auto industry developments.

Management: Jump Starting Your Repair Shop in 2010

It is no secret that 2009 was tough for a lot of repair shop owners.
However, 2010 is setting up to be a year of growth for many businesses and there is no reason yours cannot be a part of that.

Management: Setting Up a Website for Your Shop

We’ve got one, your competition probably has one, even Danica wants you to have one. So what’s stopping you from getting one? A shop website, that is.

Management: A Shop’s Opinion on Reman Aftermarket Automotive Parts

Remanufactured auto parts have become a major portion of today’s multi-billion dollar automotive replacement parts industry. Today, just about every type of rebuildable component from windshield wiper motors to computers to complete engines and transmissions are offered through a local warehouse, jobber or retail parts outlet.

Management: 10 ‘Must-have’ Features of a Shop Website

With the goal of providing you with ideas to create a content-rich, effective, user-friendly website, Babcox Research asked a sample of shop owner readers for their input on the topic.

Management: 10 Ways To Recruit New Employees for Your Shop

With the goal of providing you with ideas on the best ways to recruit new employees for your shop, Babcox Research asked a sample of shop owner readers for their input on the topic.

Management: Running a ‘Green’ Automotive Repair Shop

In the immortal words of Kermit T. Frog, “It ain’t easy being green!” Well, it turns out, that may or may not be completely accurate, at least when it comes to running a green automotive repair shop. With the current economy, as well as lots of new legislation, not to mention incentives from state and local governments, it is getting easier all the time to run a green shop.

Management: Florida Shop Owner Speaks Out When it Comes to Business

Some people make friends and make it look easy. Pam Oakes, owner of Pam’s Motor City Automotive in Fort Myers, FL, is one of those people. And more and more, she is making friends in high "political" places. Her natural people skills go directly to her bottom line, which will be the same in 2008 as it was in 2007. By any measure, being able to remain steady during such difficult economic times is a feat in itself ….

Management: 10 Ideas to Improve Your Shop’s Scheduling System

News is quickly being reported that economic-stimulus rebate checks are going toward car repairs versus new car purchases. The economic downturn has customers shifting gears toward vehicle maintenance, as they weigh the cost of repairs versus monthly new car payments. The good news is that those consumers who typically put off scheduled or necessary maintenance are realizing that vehicle maintenance equals increased ….

Management: 10 Ideas to Improve Your Shop’s Appearance

The saying, "you never get a second chance to make a good first impression" is so true, especially as it relates to your customer relations efforts as you work to boost your business in today’s struggling economy. Your shop’s exterior is the first thing that customers and prospects see as they drive into or drive by your location. So your shop’s "curb appeal" speaks volumes ….