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Diagnostic Oddities

This article is dedicated to some Ford specific issues that, after being brought to light, can save your shop thousands of dollars in wasted time and liability. There may be some other makes out there with some similar designs and quirks, but the only technical references will be for Ford vehicles. By Glen Beanard Giddy

Braking with Tradition: Siemens VDO Plans Series Production of By-Wire Brake this Decade

Siemens VDO has developed a vehicle braking concept consisting of about 30 percent hardware and 70 percent electronics – a 180 degree change from traditional hydraulic braking systems.

Mitchell 1’s OnDemand5.com Experiences Tremendous Customer Growth

Mitchell 1 recently announced that its Internet-based OnDemand5.com product has achieved record popularity this year and is on pace to once again double the product’s customer base in 2006.

Selecting the Right Friction Material

How do you select the right brake pad for a vehicle? And, how do you select the right friction line to stock at your shop or have as your first call? These are difficult questions to answer. Every time your shop installs a set of brake pads on a vehicle you are taking a gamble

News Update: AMI Announces 2006 Tom B. Babcox Memorial Scholarship Recipient

The Automotive Management Institute (AMI), in conjunction with Babcox Publications, recently announced Steve Sallinger, owner and president, Ole Metairie Car Care, Inc., Metairie, LA, as the recipient of the “Tom B. Babcox Memorial Scholarship.” The scholarship recognizes a management-oriented member of the Automotive Service Association (ASA) Mechanical Division. The recipient receives $1,000 to be applied

CARQUEST Auto Parts Narrows the 2006 Excellence Award to 11 Finalists

The CARQUEST Excellence Award seeks to recognize the independent automobile service business that, through the course of everyday service excellence, exemplifies the professionalism necessary to build public understanding and respect for people working in auto service today.

Tech Update: A Refresher Course on Complete Brake Service, Brake & Suspension System Service

Whether you’re studying for an upcoming ASE brake certification test, expanding your knowledge or honing your brake repair skills, this course is for you. There are no grades and no pop quizzes or tests. It’s not even a pass-fail course. The only credit you’ll receive will be thanks and appreciation from your customers and employer

News Update: Heritage Equity Group Names Executive Council Members

Art Lottes, Leon Viars and Joe Bagwell have been named members of the Heritage Equity Group Executive Council, the company recently announced. The cornerstone of Heritage Equity Group is Beck/Arnley, a full-line foreign nameplate replacement parts company, that it acquired in 2005. Together with Heritage Equity Group owners Max Dull, Patrick Greene and Richard Crawford,

Wynn’s Offers Innovative Sales Software to its Dealers

Christened M.A.C. (Maintenance Advisor Companion), the tool includes two innovative and highly interactive software programs, called Wynn’s M.A.C. Basic and Wynn’s M.A.C Pro, that gives service advisors the customer service tools they need at their finger tips. Both programs utilize a systematic menu-based approach designed to help service advisors interact more effectively with customers.

News Update: DENSO Launches Summer Tune Up Campaign

DENSO Sales California is launching a summer sales campaign, “Tune In & Tune Up” to all DENSO warehouse distributors, jobber/counterpersons and service technicians. The program runs now through Sept. 30, 2006. DENSO is rewarding jobber/counterpersons and professional service technicians by offering them an opportunity to win electronic prizes for selling DENSO First Time First Fit