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Why Shocks And Struts Wear Out

Ask any one working the front counter what is the most difficult items to sell and two items will always come up, diagnostic fees and struts. When shocks and struts wear out, there are almost no visual clues. The car will not turn on a light or leave the customer stranded. The clues are all in the “seat of the pants” of the driver. When a unit is leaking, it is a sign of failure and not wear. Even the “knee on the bumper” test can give false results due to how some units handle low-frequency movements.

Viewpoint: Here Is My List Of What Is “In And Out” This Month

In: Being able to re-flash and calibrate computer modules.
Out: Longer than normal time downloading a file because someone is watching Netflix in the front office.

Mobile Air Conditioning Society (MACS) Announces 2013-2014 Scholarship Winners

The Mobile Air Conditioning Society is proud to announce the recipients of its 2013-2014 scholarships for students entering the automotive aftermarket.

Online Applications Available Now For 2012 GAAS Scholarships; Deadline is March 31

Applications are now being accepted online for the 2012 Global Automotive Aftermarket Symposium (GAAS) scholarship, awarded to students planning automotive aftermarket careers. The application process is now entirely electronic through the GAAS scholarship website.

New Raybestos Professional Grade Packaging Makes Selling Easier

New packaging for Raybestos Brakes – a member of the Affinia family of brands and the Official Brakes of NASCAR – will be released later this fall. The new Raybestos Professional Grade packaging was redesigned to unleash the power of clear communication. Compelling facts and attention-grabbing visuals provide the product validation technicians need to confidently sell a premium brake job.

MAP Announces Checksheets Updated with Customer Interview Section

A new Customer Interview section will allow the service advisor or technician to document the information provided by the customer in relation to the possible problems with the system.

2009 GAAS Scholarship Winners Added to Website Alumni Section

This listing shows the names of scholarship recipients (68 U.S. students and seven Canadians) and the awards they received.

AMRA/MAP Tech Meeting Set for September

Paul DeGuiseppe of MACS is scheduled to speak on A/C maintenance recommendations on the first day of the Technical Committee meeting.

MAP Brake Safety Awareness Week Set for August 23-29

Consumers are urged to stop at any MAP participating repair shop for a brake and related undercar inspection.

News: SPX Acquires Chinese Diagnostic Tool and Equipment Maker

From aftermarketNews Staff & Wire Reports Shanghai, China — SPX Corp.’s Service Solutions business unit has completed its acquisition of AUTOBOSS Tech Inc., a Shenzhen, China-based manufacturer of diagnostic tools and equipment. “This investment further underscores our commitment to accelerate growth and expand our business in strategic markets, China in particular,” said David Wilson, president