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Four Seasons University Introduced at MACS Convention and Trade Show

Four Seasons Inc. is pleased to announce its new technician training program – Four Seasons University – which was recently introduced at The Mobile Air Conditioning Society (MACS) Worldwide 28th annual Convention and Trade Show, held at Disney’s Coronado Springs Resort at Walt Disney World.

Management: Where Does the Small Shop Fit?

"Is MAP (Motorist Assurance Program) relevant to independent shop owners and automotive technicians?" That’s an increasingly common question from those who look over MAP’s member list and see the names of large chains. MAP is an inclusive organization. It seeks the involvement of all firms in the automotive parts and repair industry, regardless of size.

ASE Announces that June 9-15, 2008 is Automotive Service Professionals Week

The National Institute for Automotive Service Excellence (ASE) has declared June 9-15, 2008 as National Automotive Service Professionals Week. Building on the success of Automotive Service Professionals Day established in 2001, ASE launched National Automotive Service Professional’s Week in 2005 to honor the commitment and dedication of automotive, truck and collision technicians, along with parts specialists and other support professionals who serve the motoring public.

Mitch Schneider: A Lesson in Choosing Words Wisely

I’m the last person in the world to minimize the power of words. They’ve been a recurring theme in my life since I was a small child and shared a single bedroom with my two younger brothers. Then, the words came together in stories about distant worlds and unusual, if not unlikely, super-heroes; and, my brothers wouldn’t sleep until they were quite satisfied there were no more words left to share.

BWD Tech Team Program Unveiled

BWD announces its Vehicle Service Professionals (VSP) technical assistance hotline has a new name and logo for 2008. Effective immediately, it is now known as the BWD Tech Team. The new name and logo reflects BWD’s commitment to delivering high-tech solutions to help professional installers diagnose and fix problem vehicles quickly and accurately.

Federated Car Care Program Membership Up 40%

Federated Auto Parts Car Care Center membership grew by 40 percent in 2007, it was announced by Phil Moore, vice president of marketing for Federated Auto Parts. The Federated Car Care Program is one of the fastest growing, complete support programs for the nation’s best automotive service providers.

Mitch’s World: Shifting Into Second

This isn’t going to be a long diatribe about something that happened in the shop yesterday or the day before. It isn’t going to be another rant about customers who don’t understand or suppliers who don’t care. This column is about today. Perhaps, more important, it is about tomorrow. This column is all about you.

Mitch’s World: Stuck in First…

This isn’t going to be a long diatribe about something that happened in the shop yesterday or the day before. It isn’t going to be another rant about customers who don’t understand or suppliers who don’t care. This column is about today. Perhaps, more important, it is about tomorrow. This column is all about you.

Carley’s Corner: Fuel Pump Warranty Returns Still an Issue

About a year ago, I attended a meeting of the Fuel Pump Manufacturers Council (FPMC) in Chicago. The members of FPMC are the companies who manufacture and supply fuel pumps to the aftermarket (as well as the auto makers). The purpose of the meeting was to address a serious problem that has been plaguing the

Hybrid Service: Tools to Service Hybrids

As the price of gasoline goes up, so does the demand for fuel-efficient hybrid vehicles. Currently, there are about 1.1 million hybrid vehicles on the road. Within five years, hybrids are expected to account for 20 to 25% of all new car and light-truck sales. So sooner or later, you’ll be tooling up to work