The Future of Cool
Ed Sunkin, Editor, also contributed to this report Nobody knows exactly how refrigeration systems will change in the future, but it appears likely that R-134a’s days are numbered. The Europeans are seriously considering phasing it out starting in 2009. If that happens, the North American OEMs may follow suit. Though R-134a poses no danger to
Boosting Your Shop’s Competitive Edge
What are the building blocks of your shop’s success? Lately, have you thought about what factors are directly linked to your shop’s profitability? Such an evaluation will provide direction for new initiatives and put the spotlight on areas where improvements are needed. In a recent survey of ImportCar readers, we asked, “What changes will you
Mending Hondas and Acuras with Quality OEM Parts
ho will pass along the news of their good experience. “There are very few things we use that aren’t factory,” Dan says, adding that their association with the local Honda dealership helps attract business. “We sell the jobs by pushing OEM parts. There are rare instances where we’ll offer a customer something that’s not an
Matching Your Techs with the Right Job
Just a single decade ago, many industry experts speculated that 80% of the workflow passing through an independent repair shop would involve some type of high-level diagnostic process. Today, it’s obvious that, with the infusion of electronic operating systems, high-level diagnostics is now approaching that level of total workflow. Nevertheless, many others continue to ridicule
A/C Update
Once a year the Mobile Air Conditioning Society (MACS) hosts a trade show for A/C shop owners and technicians. This year’s event was held in Orlando, FL, January 22-24, and provided a wealth of service information to those who attended the technical sessions. For those who could not be there, we pass along some of
Aftermarket Update
Trade Press Gets First-Hand Look During Tour of Bosch’s State-of-the-Art South Carolina O2 Sensor Plant Oxygen sensors are one of the key sensors in every engine’s fuel management feedback control system. Consequently, O2 sensors play a vital role in maintaining low emissions, good fuel economy and peak performance. Developed by the Robert Bosch Corporation, O2
‘Court’-ing Disaster
I just returned to the shop after what felt like the longest three hours of my life. I spent the afternoon in Small Claims Court, and while fascinating — the same kind of fascination that won’t allow you to look away when trains collide, planes fall out of the sky or fast-moving brush fires head
Focus on Professionalism as the ‘Common’ Thread of Your Business
You’d probably agree that with all of the opportunities and challenges on the service front these days, there may be little time left in the day to work “on your business.” But now, more than ever, working on all of those business fundamentals necessary to run a profitable shop must be brought to the forefront