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Editor’s Notebook: Well-Informed Consumers

New car sales figures are in the news a lot these days, especially in light of the Big 3’s poor performance and as analysts try to predict total vehicle sales, import vs. domestic new car sales figures, and whether Toyota will outpace GM in new car sales this year. Kelly Blue Book’s website has put

Down the Road: Advances in Engine Technology

Two engine technologies that have been around for years are generating plenty of interest these days as the automakers look to create better fuel efficiency, without sacrificing power — direct injection for gasoline engines and turbocharging. Direct injection for gasoline engines is where fuel is injected right into the combustion chamber of each cylinder, as

Lifts: Laws of the Universe

have in common? Each of these items is subject to the law of gravity. The law states all items are attracted to the earth with a force that is exactly equal to their specific weight. Why, you ask, do I care about this? Well, let me give you another little statement that will start to

Safe Shop: Real-World Lift Safety

The repair order read “vehicle pulls to the left.” The owner of a Ford Excursion wanted an alignment. The job started out like any other — a preliminary test drive to confirm the symptoms and then it was run up onto the alignment lift. The front tires were carefully steered onto the turn plates. The

Media Coverage of ‘Be Car Care Aware’ Campaign Increases Dramatically in 2006

The media is communicating the "Be Car Care Aware" message as evidenced by the dramatic increase in the number of stories and interviews that occurred during the past year as a result of Car Care Council public and media relations outreach.

Motorist Assurance Program to Launch Aggressive Automotive Trade and Consumer Outreach Initiative in 2007

The non-profit Motorist Assurance Program (MAP) will launch an aggressive automotive trade and consumer outreach initiative in 2007 to help build consumer trust and satisfaction with the automotive maintenance and repair industry.

Tech Tip: Prescription for RX-7 A/C Repair

One summer afternoon, he dropped the car off for its 60,000-mile service and mentioned the air conditioning had stopped working. Also, air was only blowing out of the defroster ducts. After a "quick" test drive, I brought the car in to check out the problem.

Management: Taking Time With Customers Speaks Volumes

A little chat time provides a number of "teachable moments" and helps educate the owner about the importance of performing scheduled automotive maintenance and needed repairs.

Permatex Continues NHRA Sponsorship of Jay Blake and Follow A Dream Racing Team for 2007 Season

Permatex has announced that it will continue its corporate sponsorship of the Follow A Dream Race Team for the 2007 NHRA season. In 2007, Follow A Dream will compete in the NHRA Championship Top Alcohol Funny Car Series. Permatex has partnered with Jay Blake and his team since 2004.

NAPA Advises Drivers on How to Avoid Winter Driving Mishaps

A winter cold snap is bound to hit most of the country, which means harsh road conditions could be in store for drivers. While winter driving can be dangerous and stressful for all of those behind the wheel, most drivers can avoid or minimize accidents by following some basic "rules of the road" when it comes to driving in the winter elements.