Identifix Direct-Hit Reaches Milestone of 50,000 Vehicle Searches in One Week

Identifix Direct-Hit Reaches Milestone of 50,000 Vehicle Searches in One Week

Identifix, a source of online and hotline vehicle diagnostic and repair information, recently announced that subscribers to the company's Direct-Hit product looked up information on more than 50,000 vehicles in a single week. The number of vehicles looked up by Direct-Hit subscribers per week has doubled in the last 12 months.

Identifix, one of the nation’s premier sources of online and hotline vehicle diagnostic and repair information, recently announced that subscribers to the company’s Direct-Hit product looked up information on more than 50,000 vehicles in a single week. The number of vehicles looked up by Direct-Hit subscribers per week has doubled in the last 12 months.

Direct-Hit is Identifix’s subscription-based online diagnostic information source offering real-world, proven diagnostic and fix information. It was developed from nearly three million Identifix Repair Hotline calls to the company’s 41 ASE master certified technicians. Identifix continually enhances Direct-Hit by adding more than 5,000 vehicle problems, real-world short cuts tests and fixes on a monthly basis.

“We are excited by our strong growth and industry support for our products and services. Direct-Hit allows us to share with the entire industry the knowledge we gain from talking to more than 10,000 shops each year,” said Jeff Sweet, Identifix president. “By using Hotline Archives a shop is able to see whether other shops are observing similar problems on vehicles. The shop can then take advantage of the short cut tests created by our master technicians and use likely causes to find fixes faster.”

Direct-Hit enables technicians to perform repairs profitably and accept repair services on jobs that otherwise might have been turned away. The company also serves as a content supplier to Microsoft’s MSN.Auto website, providing data on used vehicle reliability and reparability.

“My shop is really enjoying the benefits that Direct-Hit delivers. Since subscribing to Direct-Hit we have had three jobs that would have cost us several hundred dollars if we had just made assumptions based on our diagnosis. Once we pulled up the car in the system and saw the Hotline Archives, it was pretty much just a matter of following directions from that point on. Direct-Hit enables me to communicate more effectively to my technicians and customers. We are thankful we added Direct-Hit to our shop as it truly helps us and our customers,” commented Mike Speight, owner of W&R Performance, LLC.

For additional information, visit www.identifix.com.

You May Also Like

Autoshop Solutions Partners with BlueRecruit

The two are working together to help bring exceptional technicians, mechanics, and service writers to Autoshop customers’ garages.

Autoshop Solutions has partnered with BlueRecruit, to help their customers find the right talent for their shops.

“We could not be more excited to partner with Autoshop Solutions. Daily, we hear from garage owners of the difficulty they are experiencing finding and connecting with talent. That is why this partnership allows us to better serve the thousands of garages that know and trust our friends at Autoshop Solutions. We could not find a better industry partner to work with,” said Rich Camacho, CEO of BlueRecruit. “Our mission at BlueRecruit is to provide America’s workers a revolutionary path to success, and this partnership is a perfect step on the way to achieving that goal.”

Honda, Ascend Elements partner on EV battery materials

Ascend Elements has recycled used lithium-ion batteries for American Honda Motor Co. since 2021.

Bosch Releases 52 Aftermarket Parts in Q1

The new Bosch products includes three braking parts, 16 fuel and water pumps, two ignition coils, 30 sensors and one fuel injector.

BCA Bearings Announces 2023 Summer Cruisin’ Promotion

The Summer Cruisin’ promotion runs from April 1 through June 15, 2023.

Standard Motor Products’ ABS Sensors Line Expands

Standard offers more than 2,600 ABS Sensors fitting import and domestic vehicle

Other Posts

Akebono Releases ProACT Brake Pad Kits for Honda and More

Electronic wear sensor and premium stainless steel abutment hardware is included in the kits that require it. 

Bartec USA To Host TIA’s ATS Class at Their Facility

Classes will be held from April 25-28.

Auto Value, Bumper to Bumper Ultimate Vehicle Giveaway

Two lucky technicians will win a vehicle of their choice this spring.

SMP Expands Hybrid and EV Product Offering

Standard is prepared to meet the demand of the growing hybrid and EV population with over 4,000 parts available for 150 models.