This year’s AAPEXedu Service Professionals Program is designed to help automotive repair shops connect with today’s tech-savvy customers and stay ahead of the curve on key issues affecting their businesses. The Service Professionals Program education lineup includes:
• Shift … Selling to a New Generation of Tech-Savvy Customers
• Understanding and Strengthening Your Brand (two-part program)
• Synthetic Oils: Rejuvenate Your Maintenance Service Business
• Achieving Service Excellence in Today’s TPMS Market
• Induction Systems Diagnosis and Repair
• 15 Seconds to Yes!
• Self-Driving Cars: Car Sharing and New Users to Increase Vehicle Usage and Mileage
• Attention to Detail: Make Brake Service More Efficient and Profitable
The Service Professionals Program, sponsored by MAHLE Aftermarket Inc., (booth No. 2661), will take place on Thursday, Nov. 3, at the Sands Expo in Las Vegas. In addition, several sessions in the AAPEXedu program on Tuesday, Nov. 1 and Wednesday, Nov. 2, will benefit service professionals. The AAPEXedu program includes sessions on sales and purchasing, marketing, branding and customer relationships, industry trends and connected car opportunities.
The Service Professionals Program and all sessions in the AAPEXedu are offered at no cost to AAPEX attendees. Sessions are accredited by the University of the Aftermarket toward the Automotive Aftermarket Professional (AAP) and Master Automotive Aftermarket Professional (MAAP) designations. Attendees are asked to register for AAPEXedu sessions, as some classes have limited seating and fill up quickly. To register, visit aapexshow.com/newse.
In addition to the AAPEXedu sessions, this year’s Service Professionals Program will include AVI technical training and the Automotive Service Association (ASA) management training on Monday, Oct. 31 and Tuesday, Nov. 1. There is a separate registration fee to attend these training programs. To learn more about ASA’s program, visit aapexshow.com/asa. For more about AVI’s program, visit aapexshow.com/avi.
The NASTF Fall 2016 General Meeting on Nov. 2, at the Sands Expo/Venetian Hotel, will round out this year’s Service Professionals Program.
AAPEX 2016 is expected to feature more than 2,200 exhibitors and 45,000 targeted buyers. Approximately 160,000 automotive aftermarket professionals from more than 140 countries are projected to be in Las Vegas during AAPEX.