What Customers Expect From Preventative Maintenance in 2022

Air Date: July 07, 2022

Sponsored By Valvoline

This webinar is part of a free two-part series will help you understand customers' new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles' maintenance schedules.

You may think you know your customers, but are their purchasing decisions changing? Customers today are being influenced by inflation, new vehicle shortages and the extreme pricing of used vehicles. These current trends are impacting how customers service and maintain their daily drivers. These shifts in today's automotive landscape are changing what customers want from their current vehicle and your service facility.

In this 45-minute webinar, the experts from Valvoline will address the latest research on:

What are customers willing to spend on preventative maintenance?
What do they consider a full-service facility, and why do they trust them?
How do customers want to schedule preventative maintenance?
What do they want to know from a service advisor?

Speakers

Brad Stuck, Brand Manager - Valvoline Professional Series, Valvoline Inc.
Andrew Markel, Director of Technical Content, ShopOwner

Connect with us

Tag: "AAPEX"

AAPEX

AAPEX 2022 Introduces Programs to Attract, Retain Talent

By Brake and Front End Staff Jun 8, 2022

Advertisement

AAPEX

How Technology Can Save Your Shop (Podcast)

By Doug Kaufman May 12, 2022

AAPEX

In Business, As Travel, Prep Beats Panic Every Time (Podcast)

By Doug Kaufman Mar 29, 2022

Advertisement

AAPEX

Lessons Learned By Being Back – The Last Word

By Doug Kaufman Jan 3, 2022

AAPEX

Industry Hits Jackpot in Las Vegas – Were You There?

By Brake and Front End Staff Dec 10, 2021

Advertisement

AAPEX

Here’s Why You Probably Need To Raise Your Labor Rate

By Brake and Front End Staff Oct 25, 2021

AAPEX

Automotive Training Options

By Brake and Front End Staff Oct 20, 2021

Advertisement

AAPEX

Training – What’s Needed, What’s New & What’s Next

By Brake and Front End Staff Sep 27, 2021

AAPEX

How The Aftermarket Benefits From The Microchip Shortage

By Brake and Front End Staff Sep 10, 2021

Advertisement

AAPEX

AAPEX To Open Joe’s Garage For Product & Equipment Demos

By Brake and Front End Staff Aug 4, 2021

A shop on the show floor will allow service and repair professionals to see new products, tools and equipment in action.

Page 1 of 912 3 4 5 6 7 8 9

Connect