Here’s why charging more for brake jobs keeps customers coming back.
Why is everyone chasing the cheapest brake service? It often seems that new-car dealers, chains and independent shops are locked in a race to the bottom when it comes to brake service.
Some shops see brake jobs as the bottomless breadsticks or happy hour specials that get people in the door so that they spend money on entrees. The difference is a consumer has never needed to use an appetizer to keep their family safe.
It is critical to remember that toe is not always zero or straight ahead.
Reflashing and reprogramming is a necessary service for repairing vehicles.
Alignments are key to the health of the tires and some of the advanced safety systems like automatic emergency braking and lane keeping.
Replacing rear wheel bearings on a live axle rear suspension requires a few extra steps when compared to a unitized bearing.
The logic behind most ADAS warnings or corrections is to examine the plausibility of the situation.
With the right tools and service information, it is possible to resolve a customer’s complaint.
Here’s what you should know as a technician when servicing tapered wheel bearings.
Passive types of wheel speed sensors are still used in many applications so understanding their operation is important.