What Customers Expect From Preventative Maintenance in 2022

Air Date: July 07, 2022

Sponsored By Valvoline

This webinar is part of a free two-part series will help you understand customers' new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles' maintenance schedules.

You may think you know your customers, but are their purchasing decisions changing? Customers today are being influenced by inflation, new vehicle shortages and the extreme pricing of used vehicles. These current trends are impacting how customers service and maintain their daily drivers. These shifts in today's automotive landscape are changing what customers want from their current vehicle and your service facility.

In this 45-minute webinar, the experts from Valvoline will address the latest research on:

What are customers willing to spend on preventative maintenance?
What do they consider a full-service facility, and why do they trust them?
How do customers want to schedule preventative maintenance?
What do they want to know from a service advisor?

Speakers

Brad Stuck, Brand Manager - Valvoline Professional Series, Valvoline Inc.
Andrew Markel, Director of Technical Content, ShopOwner

Connect with us

Tag: "Wheels"

Wheels

Rotary Introduces Tablet-Operated Wheel Alignment System

By Brake and Front End Staff Jun 17, 2021

Advertisement

Wheels

Rethinking Your Wheel Weight Assortment

By Scott Blair May 16, 2021

Wheels

SUV Wheel Alignment Basics

By Brake and Front End Staff May 16, 2021

Advertisement

Wheels

VIDEO: Change HP Tire/Wheel Assemblies Safely

By Andrew Markel Apr 9, 2021

Wheels

VIDEO: Solving Tire Vibration Issues

By Andrew Markel Mar 24, 2021

Advertisement

Wheels

Curing Tire Vibration Woes With RFV Wheel Balancing

By David Scribner Jun 22, 2020

Connect