What Customers Expect From Preventative Maintenance in 2022

Air Date: July 07, 2022

Sponsored By Valvoline

This webinar is part of a free two-part series will help you understand customers' new expectations regarding preventative maintenance, as well as the technical changes that impact vehicles' maintenance schedules.

You may think you know your customers, but are their purchasing decisions changing? Customers today are being influenced by inflation, new vehicle shortages and the extreme pricing of used vehicles. These current trends are impacting how customers service and maintain their daily drivers. These shifts in today's automotive landscape are changing what customers want from their current vehicle and your service facility.

In this 45-minute webinar, the experts from Valvoline will address the latest research on:

What are customers willing to spend on preventative maintenance?
What do they consider a full-service facility, and why do they trust them?
How do customers want to schedule preventative maintenance?
What do they want to know from a service advisor?

Speakers

Brad Stuck, Brand Manager - Valvoline Professional Series, Valvoline Inc.
Andrew Markel, Director of Technical Content, ShopOwner

Connect with us

Tag: "Wheel End"

Wheel End

Tapered Wheel Bearings

By Brian Sexton Jun 27, 2022

Advertisement

Wheel End

CV Joint Replacement Tips

By Andrew Markel Feb 24, 2022

Wheel End

Brake Pad Diagnostics

By Andrew Markel May 27, 2021

Advertisement

Wheel End

Wheel Bearing Design Innovations

By Andrew Markel Jun 25, 2020

Wheel End

Curing Tire Vibration Woes With RFV Wheel Balancing

By David Scribner Jun 22, 2020

Advertisement

Wheel Speed Sensor

Wheel End

Speed Sensor Diagnostics: The ‘If’s’ of Sensors and Speed Explained

By Larry Carley Aug 26, 2014

Connect