Snap-on Training Solutions develops and delivers service technician training via the Internet as well as in the traditional way with an instructor. Clients have included individuals, fleets, manufacturers, dealerships and independent service providers. Educational institutions and school systems are also using Snap-on Training Solutions course materials to facilitate the training of entry-level technicians. Today’s technicians must be prepared to diagnose a broad range of “high tech” components including sensors, actuators, transducers, control systems and microprocessors.
Snap-on Training Solutions provides training support in several important ways:
• Development of instructional materials based on authentic manufacturer information;
• Delivery of courses in two formats — instructor-led and web-based;
• Web-based courses include a “tutor” to assist students who have questions; and
• Providing a web-based Knowledge Management System for access by students and employers.
For more information, visit www.snapontraining.com.