Boosting Your Shop’s Competitive Edge
What are the building blocks of your shop’s success? Lately, have you thought about what factors are directly linked to your shop’s profitability? Such an evaluation will provide direction for new initiatives and put the spotlight on areas where improvements are needed. In a recent survey of ImportCar readers, we asked, “What changes will you
Matching Your Techs with the Right Job
Just a single decade ago, many industry experts speculated that 80% of the workflow passing through an independent repair shop would involve some type of high-level diagnostic process. Today, it’s obvious that, with the infusion of electronic operating systems, high-level diagnostics is now approaching that level of total workflow. Nevertheless, many others continue to ridicule
A/C Update
Once a year the Mobile Air Conditioning Society (MACS) hosts a trade show for A/C shop owners and technicians. This year’s event was held in Orlando, FL, January 22-24, and provided a wealth of service information to those who attended the technical sessions. For those who could not be there, we pass along some of
Flash Reprogramming
Would you believe flash reprogrammable PCMs have been in vehicles for more than a decade? The first such application was the 1990 Geo Storm. Why a humdrum car like the Storm would be the first to receive a flash reprogrammable computer system is unknown. You’d think GM would have chosen a more high profile vehicle