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Selling Services, Tools for Selling Ride Control

It has been estimated by one ride control manufacturer, that 80 percent of vehicles in junkyards still have their original shocks or strut units. Part of the reason is that selling shocks and struts is difficult. It is an item that when it wears, it does not cause the vehicle to stop running. When it

Tech Tip: Curing Honda Rear Suspension Noise and ABS Pump Maladies

Certain 1988-2000 Civics may exhibit a clunk or squeak from the rear suspension when driven over rough or bumpy roads. The probable cause is a broken rear trailing arm bushing(s).

CARQUEST Brakes Announces Back To School Promotion Winners

CARQUEST Brakes has announced its Back To School promotion winners. Ten lucky winners traveled to McHenry, IL, in October to the CARQUEST Brakes Training Facility for a week-long session on Brake Diagnostics & Advanced ABS.

Servicing Ford 4-Cylinders: Contour, Escort, EXP, Focus, Probe, Ranger & Tempo

Ford has used a variety of four cylinder engines over the years, ranging in displacement from 1.6 to 2.5 liters (see engine application chart on page 22). All of these engines are overhead cam engines, some with a single cam others with dual cams, and all have timing belts that need to be replaced at

Back From Vegas

Last month I attended the grandaddy of all automotive trade shows in Las Vegas. “Automotive Aftermarket Industry Week” (AAIW) is a multi-show affair that fills both the Las Vegas Convention Center and the Sands Expo Center with more than 2 million square feet of exhibits and cars. The event is not open to the general

Moog Brand’s NASCAR Championship Streak Reaches 40 Years with Tony Stewart’s 2005 NEXTEL Cup Title

Moog Chassis Parts helped drive its 40th consecutive NASCAR Cup champion to victory last week as Tony Stewart’s Moog-equipped #20 Chevrolet captured the 2005 NEXTEL Cup title during the Ford 400 at Homestead-Miami (FL) Speedway. Moog chassis parts are manufactured and marketed by Federal-Mogul Corporation.

Tech Tip: Uncovering Tire Noise

By now you’ve probably become an expert at explaining the noise differences between a “mud” performance tire and one designed for "all-terrain" use. Tire lugs are dead giveaways. Even someone with trifocals can see the difference.

Raybestos and Spicer Professional Grade Chassis Release 2006 Training Center Schedule

The Affinia Under Vehicle Group has released its 2006 schedule for Raybestos brand brakes and Spicer Professional Grade Chassis training classes. All classes will take place at Affinia Under Vehicle Group, which is located approximately 50 miles northwest of Chicago in McHenry, IL.

Tech Tip: Nissan Steering Pull Diagnosis and Repair

Customers may use the term "vehicle pull" to describe a number of different potential incidents. The following diagnostic and repair information is specific to steering pull.

Tech Tip: Water Pumps – Why They Fail and When to Replace Them

If you’ve wondered how much work a water pump must do, remember that only about 30 percent of the heat energy produced by combustion results in mechanical energy. That estimate, of course, is a mathematical comparison between the heat value of the gasoline going into the engine, and the heat value of the mechanical energy coming out of the engine. The remainder of combustion heat must then be dissipated into the atmosphere through the exhaust, lubrication and cooling systems.