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Perspectives: Who Will Fix the Cars in 5 Years?

Recently, I was asked to address members of the Chesapeake Automotive Business Association (CABA) on the topic, “Who will fix the cars in five years?” The challenge was to put together a 60-minute presentation that would answer the question and not offend the audience of shop owners and technicians. Skip Potter, the executive director of

Viewpoint: Cleaning Up Other Shops’ Messes

The other day I was talking with advisory board member Dave Christopher of Christopher’s Car Care in Tallmadge, OH. Dave, his wife and son run a great shop and he has a very loyal customer base. His appointment schedule is often booked weeks in advance. Dave takes a great deal of pride in his shop

News Update: Denso…Continually Improving

A global supplier of automotive technology, systems and components, Denso truly embraces what it means to be global by bringing the Japanese culture to its North American plants and vice versa. As the second largest automotive supplier in the world, operating in 32 countries, Denso lives by the concept of the Japanese term for continuous

Jaguar Tech Tip: Engine Noise? Don’t Worry About It

Rattling, knocking, thumping and squealing sounds are fine, as long as they’re coming from a haunted English castle. But nobody likes to hear any of those noises coming from under their "bonnet." With more foreign manufacturers building power plants using tighter tolerances, hydraulic valve lash adjusters and serpentine belts, noisy engines are becoming a thing of the past – or are they?

Tech Tip: Maximizing Ride Control, Steering Response and Handling

Any spring, whether it’s a leaf, torsion or coil spring, must compensate for irregularities in the road surface, maintain the suspension system at a predetermined height and support added weight without excessive sagging. As you’ll read, each of these functions is extremely important in providing comfort, precise handling and load-bearing capability in the modern import vehicle.

ACDelco Offers Training Incentives, New Classes for 2007

The automotive aftermarket industry has long recognized ACDelco for its world-class training program that helps technicians and shop owners to stay current with new technology through the latest information and cutting-edge instruction.

Management: 85 Years and Counting

When the residents of North Philadelphia need a reliable part they go to Morris Auto Parts, because like the motto says, "Morris Has It." Owner Harris Steinberg stands by that motto and that’s one of the many reasons he was named the 2006 Counterman Magazine Counter Professional of the Year, presented by WIX Filters.

Spring 2007 ASE Certification Testing Schedule Announced

The National Institute for Automotive Service Excellence (ASE) will offer its full complement of 40-plus certification tests for repair professionals and parts specialists this Spring over the course of three evenings on May 8, 10 and 15, 2007. The tests will be given at approximately 750 locations throughout the United States and Canada. The registration deadline is March 31, 2007.

News Update: Universal Underwriters Group (UUG) Held its 4th Annual Aftermarket Industry Conference

Held Nov. 2 at Mandalay Bay during Automotive Aftermarket Industry Week in Las Vegas. Each year, the conference brings together leaders from the automotive aftermarket and offers attendees the opportunity to learn from each other and address key industry issues. “Attracting and maintaining a strong employee base continues to be one of the aftermarket industry’s

Tech Tip: Diagnose and Repair ABS on Ford Trucks

As you are all very well aware, occasionally anti-lock brake system (ABS) malfunctions can be very complicated and hard to diagnose. In the case of some late-model Ford truck anti-lock brake systems, however, several malfunctions may have a very simple solution.