Editor’s Notebook: Quality & Courtesy Make the Sale
As companies fight for market share, the airwaves, print and digital media, and the internet are laden with messages that employ a variety of selling tactics to target certain consumer demographics. Some sales pitches are subtle, others are blatant; some play on consumer emotions, while others play on fears; and some make promises, while others
Subaru Brake System Service
Over the last 25 years or so, Subaru has been the top- selling all-wheel-drive car here in the Pacific Northwest. For beachcombers and skiers alike, as well as rock hounds and hikers, having all-wheel drive is a big plus. Stop-and-go commuting, and difficult mountain driving take their toll on both drivers and vehicles. Of all
Diagnostic Solutions: A Little Homework Goes a Long Way….
In Diagnosing Intermittent or Hard Starter Failures
Tech Talk: Positioning Yourself to Handle TP Service
Although conventional throttle position sensors attached to the throttle shaft are considered basic technology on modern engine management systems, the conventional throttle sensor plays an important role in its relationship with other sensors. The voltage inputs of most throttle position (TP) sensors may, for example, be coordinated with the barometric pressure (BARO), manifold absolute pressure
Under Pressure:TPMS Diagnostics
Have you ever noticed the sides of at least one tire excessively bulging on the car ahead of you in traffic? Of course you have. You’ve likely also found a high number of improperly inflated tires on vehicles that roll into your shop on a regular basis. Improperly inflated tires are commonplace. The National Highway
Tech Tip: Escalade Escapades – Fixing Front End Squeaks
Your shop just installed a new set of tires on a 2002 Cadillac Escalade. The very next day, the customer returns complaining about a squeak and a rattle coming from the front end that wasn’t there before you replaced the tires. What happened?
Kia Tech Tip: Front Hub Seal Change on Sportage Models
This bulletin provides information on a change to Sportage 4WD hub seals. To improve hub vacuum sealing during 4WD operation, a new inner seal along with corresponding revisions to knuckles and CV shafts has been developed. This new seal design was incorporated from Oct. 21, 2000 production.
Viewpoint,: Smoking…What You Can’t Smell Can Hurt You
I once worked with a tech that the only time he was not smoking was when he was test-driving a customer’s vehicle. He smoked unfiltered Pall Malls, which had a distinctive smell and taste. He was one of the best techs I ever worked with — he had talent and “the touch.” One morning, I
What Were They thinking?
hey pick the size of the parts? What prevented them from making them bigger? What kind of tests did the parts and the vehicle have to endure to be judged ready for the market? These are all questions that go into the design of the brake system for the vehicle. These decisions are the responsibility
Timing Belt Replacement: Tried and True Repair Method Works Every Time
and below the intake manifold. When this unit fails, it tends to look like the head gaskets are blown. The oil mixes with the coolant and so on, leading to catastrophic engine bearing failure. Saab recommends flushing the cooling system with Shout, a cleaning agent found in many stores. Saab also recommends changing the timing