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Upgraded Bosch Wiper Blade Portfolio Provides Comprehensive Premium Coverage

Bosch has upgraded its wiper blade portfolio to provide a comprehensive premium wiper series. The Bosch wiper portfolio includes advanced extensive coverage for domestic and imported vehicles and includes bracketless and conventional blades for the windshield, as well as blades especially designed for rear window applications.

Get it Straight

Customers these days are pickier than ever about the work performed on their vehicles —and an alignment isn’t an exception. If customers aren’t satisfied with how their cars ride, steer and handle after driving them out of your shop, you’ll likely see those customers again — for the redo. What follows are some simple steps

Tech Update: Warped Rotor Syndrome

Putting The ‘Brakes’ on A Common Customer Complaint Warped rotors are probably one of the most common complaints made to shop owners and technicians who repair and service brake systems. The less confident or sophisticated driver may complain that when he hits the brakes, “my pedal pulses,” “the vehicle chucks during a stop” or “it

Decoding the Past

“I’d like for you to hook it up to the code machine and see what it says to replace” – anonymous customer Sound about right? It sure does. Of course, as auto repair professionals, we know better. We know that reading the code is not diagnostics, but rather that is where diagnostics might begin. We

Foreign Affairs: Probing Around Subaru Electrical Systems

With station wagons, small multi-purpose trucks and high-powered sports models in its product mix, Subaru has become an obvious choice for multi-use purchasers. And, by building one basic platform with all of the right stuff, Subaru has been able to concentrate on quality. That brings us to the topic of this article, Subaru electrical systems.

Management: Made in China Label Gets Big Black Eye

China has been in the news a lot these days, with reports that a wide range of Chinese products are dangerous, faulty and not fit to be sold in the United States. Everyday products, from pet food, to toothpaste, to tires, to seafood, and now toys for children, have been labeled as unworthy for the U.S. market and have caused a "buyer beware" frenzy with anything bearing the Made in China label. And with good reason.

Mitch Schneider: The Value of Our Expertise vs. What Customers are Charged

As much as I’ve tried over the years, it would be hard for me to explain exactly how I feel about this industry or the people who work so hard and give so much, while realizing all too often their efforts go unheralded, if not completely unnoticed. Despite the fact that we’re likely to remain invisible until there’s a crisis, we give the best we are capable of every day. Some might shrug their shoulders and suggest that this is the very nature of commerce, and certainly I for one could not present a compelling argument to the contrary.

Tech Tip: Servicing Bravada Electronic Controlled Air Suspensions

I borrowed a friend’s 2002 Oldsmobile Bravada to pick up some supplies from the local home improvement store. After loading it with weekend-warrior bounty, I started the vehicle and noticed that the rear end was sitting low. The Electronic Controlled Air Suspension (ECAS) compressor was running, but the back end would not return to normal ride height. I found the compressor check valve sticking in the compressor housing, not allowing the compressor to build pressure and raise the rear.

Bragging Rights

A major test of brake systems took place in 1902 on an unpaved road in New York City. Driver Ransom E. Olds had arranged to test a new brake system against the tire brake of a four horse team and the internal drum brake of a Victoria horseless carriage. His Oldsmobile sported a single flexible

Mitch’s World: The Gift

The Value of Our Expertise Vs. What Customers Are Charged As much as I’ve tried over the years, it would be hard for me to explain exactly how I feel about this industry or the people who work so hard and give so much while realizing all too often their efforts go unheralded, if not