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Mitch Schneider: Did You Just Say What I Think You Just Said?

I just finished writing a piece for our sister publication, Counterman. This particular article centered on a warranty issue for a defective master cylinder that we purchased and installed just the other day. In and of itself, there shouldn’t be much to write about. But, unfortunately, in this case there was. It turns out this particular master cylinder had been purchased years before by the supplier who got the call. And, again, there shouldn’t be much to write about. After all, it’s not like we’re talking about chicken or fish: something likely to "spoil" over time.

Federal-Mogul Ferodo ThermoQuiet Brake Pad Wins Coveted EQUIP AUTO 2007 Grands Prix Award for Automotive Innovation

Federal-Mogul Corporation’s Ferodo ThermoQuiet Light Vehicle Brake Pad has won the prestigious EQUIP AUTO Grands Prix Gold Award for automotive innovation. Winners were chosen by an international jury of 82 journalists from 27 countries, and were announced recently at the 11th International Grands Prix Awards Ceremony at EQUIP AUTO.

Bob Arlotta Named NAPA/ASE Technician of the Year

NAPA AUTO PARTS and the National Institute for Automotive Service Excellence (ASE) have named Bob Arlotta of Millington, NJ, the 2008 NAPA/ASE Technician of the Year. Arlotta was selected for the prestigious honor as a result of his 25 years of automotive experience, endless commitment and service to customers, continual dedication to his employees and leadership in the industry.

AMI Introduces E-Link Education and Training Guide

In an effort to provide automotive service and collision repair professionals with a one-stop resource tool for all their business management and technical training needs, the Automotive Management Institute (AMI) will soon offer the AMI E-Link Education and Training Guide, a comprehensive online directory.

Nationwide Insurance Offers Online Training for Auto Service Owners

Customer and employee safety is critical for building and upholding an automotive service’s reputation. Nationwide Insurance combines simple safety tips with online training courses for a complete safety and loss prevention package. The goal is to assist small business owners with keeping customers safe while reducing risk and insurance premiums.

Identifix Celebrates 20th Anniversary

Identifix, one of the nation’s premier sources of online and hotline diagnostic and repair information, recently announced that the company is celebrating 20 years of servicing independent repair shops.

News Update: Adrian Smith Appointed GM of Brembo North America

Brembo North America (BNA) recently appointed Adrian Smith as general manager of its North American operations with responsibility for its three offices in Costa Mesa, Detroit and Charlotte, NC. Previously, Smith served as technical director of Brembo SpA based in Curno, Italy, where he was responsible for a staff of 240 engineers and core engineering

Mitch’s World: Did You Just Say What I Think You Just Said?

I just finished writing a piece for our sister publication, Counterman magazine, which goes to… well, it goes to countermen… and women; professionals in the industry who live on the other side of the parts counter. This particular article centered on a warranty issue for a defective master cylinder that we purchased and installed just

Technicians’ Top 5 Favorite Tools & Equipment

Ken Peavy, owner Peavy’s Garage Katy, TX www.peavys-garage.com Peavy’s Garage is a family-owned and operated shop, AAA approved since 1970. We also have Peavy’s Tire & Automotive in Houston. About five years ago, we discovered BG products and equipment, which increased our business by 30% and profits greatly. General service techs operate the equipment, which

Climate Equipment: Hey, It’s Cold in Here!

Wherever two or more shall gather… Somebody is bound to be too hot or too cold! It seems to be a fact of life, people can never agree about the temperature inside. This one says it’s too hot, while that one says it’s too cold. One thing we can all agree on is that we