Yaris Maintenance, Part 2
Yaris Model Caters to Market Segment With Lightweight Design, Fuel Efficiency and Performance Modification Opportunities
Raybestos Brand Surpasses 1,400 Parts Listings for 2011 Model Year
Raybestos Brake and Chassis – a member of the Affinia family of brands and the Official Brakes of NASCAR – says it continues to lead the industry in first-to-market coverage for late model cars and trucks. To date, more than 1,400 brake and chassis parts listings have been added to Raybestos Brake and Chassis cataloging for the 2011 model year.
Newspaper Columnist Tackles Book Rate vs. Actual Time Complaint
A reader of The Record newspaper, which serves Bergen County, NJ, wrote in complaining that he was charged for 4.5 hours of labor instead of the 2 hours he was expecting to be charged when he recently had his brakes serviced. How would you have handled this angry customer?
More than 22,000 Raybestos Brand Part Applications Added in 1st Quarter
2010 is shaping into a memorable year for the Raybestos brand. Following the unveiling of the revamped Raybestos Rewards Program this past January, it was recently announced that 22,362 applications for model year 2010 vehicles were added to the Raybestos catalog during 1st Quarter 2010.
Rotor & Resurfacing Response: The Industry Responds to the Midas/Glad Controversy
The response to last month’s article on the settlement of the Midas and Mike Glad lawsuit in California was overwhelming, and the conversation went in some unexpected directions.
Tech Feature: Servicing Worn Wheel Bearings
When a wheel bearing goes out on a vehicle, it may or may not give much warning. Typical clues include noise from the vicinity of the wheel, possibly some steering wander or looseness in the steering, and/or some abnormal tread wear on the front tires. Also, an ABS light could illuminate.
Management: ‘Win-Win’ Repair Examples Can Positively Impact Customer Education Efforts and Your Bottom Line
In the process of educating customers, if you could show the link between proper repairs and vehicle performance and longevity, compared to vehicle neglect and its negative impact on critical components, you’d be able to heighten your customers’ trust in your repair recommendations and comfort level with the repair process.
Raybestos Police Braking System Stars at 2009 Police Fleet Expo
Brand uses TrackTech Event at the Milwaukee Mile as proving ground.
Dear Diary…It’s Me Mitch
Life has its challenges and can be difficult at times. But, it’s all we’ve got, I guess. So, we’d better make the best of it.
Snap-on Honda-Specific Tools Up to Any Challenge
With Honda becoming one of the most popular vehicle makes in North America, Snap-on has developed 10 Honda-specific tools that will help service technicians take advantage of the service opportunities afforded by the ever-growing Honda vehicle population.