Directions
Edward Sunkin has been the editor of Underhood Service since April of 1999. He has been a member of the Babcox family of automotive aftermarket publications beginning in December 1994, when he joined the jobber/parts specialist magazine Counterman as an associate editor. Edward also spent three years as managing editor Engine Builder, learning about the
Small Business Owners Will Suffer Without ‘Right to Repair Act’
According to leaders of several national aftermarket associations, passage of the Motor Vehicle Owners Right to Repair Act is critical toward ensuring both the economic well being of the small businesses that comprise the independent vehicle repair industry and the affordability and convenience of maintaining vehicles for American car owners.
Aftermarket Update
Carter Helps Eliminate Fuel Delivery Service Comebacks Carter Fuel Delivery Products has developed a variety of innovative training tools and other materials to help aftermarket professionals eliminate customer comebacks and product returns associated with the diagnosis and repair of fuel system problems on millions of late-model vehicles. Carter has introduced an interactive Fuel Delivery Diagnostics
Directions: Internet Parts Ordering Is on the Rise
Over the last few years, we’ve seen a resurgence in the business side of the Internet, making it a valuable business tool in the automotive repair shop. Looking back from the late 1990s through 2001, shops were flooded by Internet sites promising to “revolutionize the aftermarket” and the way independent repair shops do business. Help
Austrian MotorsThriving on Mercedes-Benz Repair
Most every motorist with a responsible job and a family to take care of – and many other things on their mind – usually relies on the expertise of their automotive service provider to keep their car or SUV running smoothly. More so, owners of sophisticated high-end vehicles know that they have little time and
Taking the Word ‘Customer’ to a Higher Level
I always remember as a child my mother telling me to keep my room clean or to put the toys away in the family room. The reason for keeping the house extra clean was to make the place look nice because we were having guests come to visit. A couple weeks ago, I was at
Technician Health and Safety: The Most Important Tool You’ll Ever Own
The life of an automobile technician is filled with many short- and long-term health hazards. The health offenses that I can recall throughout my career include: cuts to the hands, arms and face; burns on my hands and arms; flying debris in my eye; squirting fluid in my eye; breathing car-generated dust; breathing excess car
Aftermarket Update: April
MEMA Releases Educational Counterfeiting Supplement Distributors, retailers and automotive technicians looking for more information about automotive parts counterfeiting need to look no further. The Motor & Equipment Manufacturers Association (MEMA) recently released an informational supplement focusing on the issue counterfeiting in the auto parts industry. MEMA’s Counterfeiting publication was designed to serve as a resource
Parking Brakes: The Forgotten Fourth Pedal…Or the Seldom-Used Stick
How Much Is Really Enough?
Lube Bay Series: The LOF Forecast
Can you put out the light?