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Mighty Repair Hotline Offers Technical Assistance for Technicians

Fast and accurate technical assistance is key to successfully running your automotive business. This is where the Mighty Repair Hotline comes in – each and every call is answered by a master technician who specializes in only your make of vehicle.

Aftermarketupdate: Underhood Service…January 2006

Cards Fall In Place for Indiana Service Dealer Atlanta – Chris Fox, a service dealer at Indy Tire Centers, Inc. in Indianapolis, outlasted 63 other service dealers to win $30,000 in the 2005 NAPA EXPO Million Dollar Texas Hold’em Poker Showdown, Dec. 7, at Bally’s Hotel and Convention Center in Las Vegas. Sponsored by NAPA

Aftermarket Update: CARS 2005 Provides Education, Networking, Entertainment

Bedford, TX — Hundreds gathered at the 2005 Congress of Automotive Repair and Service (CARS) held at The Mirage in Las Vegas Nov. 3-5. CARS, the premier event of the Automotive Service Association’s (ASA) Mechanical Division, is held annually during Automotive Aftermarket Industry Week (AAIW) and focuses on education while also offering entertainment and networking

Brakes 101

Welcome to Carley’s Refresher Course on Basic Brake Service

Shop Management: Dining Out

Shop management lessons can be found in many places – even at the local seafood restaurant. I recently had an experience that caused me to reflect on how we conduct business at our repair facility. Let me start by saying that if there are two types of food that I love, they have to be

Aftermarket Update: Visteon Grows Portfolio of OE-Quality Replacement Parts

Conoco, is owned by Paul Rush, a finalist for the 2004 CARQUEST Excellence Award and a TECH-NET Professional Auto Service member. Rowledge will receive an all-expense paid trip for two to the ASE board meeting where he will be presented with a trophy and a gold ring. He also will be honored as the co-Grand

Brake Performance Upgrades: Meeting Customer Expectations While Ensuring Safe Repairs

In case you haven’t noticed, the auto manufacturers are in a horsepower race. And as horsepower numbers go ever higher, the need for improved brakes increases. BMW has kept pace with the other manufacturers in both areas by systematically increasing brake component size while, at the same time, turning more control over to the various

Customers for Life: The Key to Earning Customer Loyalty and Trust

Nothing about your business is guaranteed. The number of repair orders you write each day, the number of vehicles you service per month, the amount of money you’ll spend on tools, equipment and supplies, the amount of time you’ll spend working on and in your business, or your year-end profit. You know all too well

Aftermarket Update

Las Vegas – It’s on everyone’s mind: How do you find better customers? That question was posed during a special event held during Independent Warehouse Distributors’ (IWD) recent national membership meeting. IWD’s meeting, held March 30 through April 1, was the 20th annual such meeting for the Connecticut-based program group. It was held at the

Brake Dynamometer Testing: One Test is Worth a Thousand Expert Opinions

Some friction material companies market their products by saying they are third-party tested or tested on their own brake dynamometer. But, understanding what this really means is tough if you do not understand how a brake dynamometer operates. In the engine performance world, an engine dynamometer is associated with measuring performance. Brake dynamometers also measure