Fast and accurate technical assistance is key to successfully running your automotive business. This is where the Mighty Repair Hotline comes in – each and every call is answered by a master technician who specializes in only your make of vehicle.
The Carline Specialists
Staffed by 33 factory-trained master technicians with more than 600 combined years of hands-on repair experience:
• Top technicians at a dealership before joining the company.
• Field up to 10,000 calls per year only in their carline specialty.
• Each technician stays current by attending training quarterly.
• All hold the highest certifications from the car manufacturer, and are ASE-certified Master Technicians and Advanced Engine Performance Specialists (L1).
• An on-site library of more than 8,500 original factory service manuals and service bulletins;
• More than 1,235 feet of wiring diagrams; and
• OEM databases.
IDENTIFIX Repair-Trac – the IDENTIFIX Database
• Quick fixes to pattern failures on a combination of 30,000 makes/models/years.
• Recorded for easy access 24 hours a day, seven days a week – by phone or fax.
IDENTIFIX Direct-Hit – www.identifix.com – New Online Diagnostics
The industry’s first symptom-based, interactive diagnostic system with online access to Repair-Trac and TSBs to find “known fixes” 24 hours a day. Search by symptom or vehicle.
• Fast-suggested fixes that save you a lot of diagnostic time.
• Quick access to the most likely causes and the most overlooked causes for your vehicle problem.
• Enhanced maintenance schedules, ABS data, specifications, just a click away.
• Test procedures to help you get a second opinion 24 hours a day.
• Timesaving tests and likely causes for frequent diagnostic problems. The Interactive Diagnostic Tool guides you to a solution faster than factory flow charts.
• OE-wiring diagrams for major systems are easily viewable and printable.
• 50,000 TSBs with an enhanced search capability by recalls, campaigns, vehicle systems, symptoms/problems and diagnostic trouble codes.
• Can be used by owners, technicians, service writers and counter staff.
For more information, contact your Mighty rep today, call (800) 829-3900 or visit www.mightyautoparts.com.