Mitchell 1 To Hold This Year’s Final Shop Management Workshop In Nashville, Tenn.
Mitchell 1 will hold this year’s third and final Shop Management Workshop, Oct. 9-11 in Nashville, Tenn., at the Gaylord Opryland Resort and Conference Center. The training is designed for shop management software users who want to learn more advanced capabilities, better methods, shortcuts and new features. The two-day training session guides users through all
Spectra Premium Announces Engine Management Customer Satisfaction Warranty
Spectra Premium Industries has announced a new customer satisfaction warranty on its mass air flow sensors, ignition coils, distributors, cam and crank sensors and synchronizers, effective immediately. Spectra Premium says it strives to provide premium quality products and excellent after-sales support, therefore this warranty will ensure customers are satisfied with their Engine Management products. “With
Shop Management: Ethical Sales And Full Disclosure
I am sure you will agree that in our industry there are a number of unwritten rules that shop owners have followed for decades. They know that they have to hire gifted technicians, stay at the forefront of vehicle technology, and can never jeopardize their relationships with their customers; just to name a few. Unfortunately, there is another rule that far too many shop owners (and service advisors) have believed in for decades. It’s a rule that’s been passed down from one generation to the next; the one that says that whenever you have first-time customers in your shop, and you discover that their vehicles need a lot of work, you are better off holding back on some of the recommendations.
Mitchell 1 To Hold This Year’s First Shop Management Workshop In Atlantic City, N.J.
Mitchell 1 will hold this year’s first Shop Management Workshop, May 1-3 in Atlantic City, N.J. at the Resorts Casino Hotel, located at 1133 Boardwalk. The training is designed for those who have previously established competence using their shop management software and now want to learn more advanced capabilities, better methods, shortcuts and new features.
Shop Management: The Lincoln Principal
Abraham Lincoln was perhaps our greatest president. He was a man of integrity, morals, conviction and ethics. He was also known to have a temper. During the Civil War he would demonstrate great anger and disappointment with people in his administration and with many military leaders. He would sit down at night regularly and compose letters that criticized people for what they did.
Timken Wins Award From Pronto For Top Category Management Solution
The Timken Company recently announced it received the top award for category management from Pronto, one of the largest U.S. automotive buying groups. Timken supplies Pronto with a full line of automotive aftermarket products, including Timken hub unit bearings, tapered roller bearings, grease and seals.
Three Management Mistakes That Can Cost You A Fortune
We all can agree that competition among employees is good, but there is a right way, and there’s a wrong way. The wrong way is to tell your techs that you’re going to post the hours they each flag, and at the end of the pay period the winner will receive a reward. Although that sounds good, you’ll inevitably end up with one winner, and no matter how you cut it, the rest of your techs are going to be losers.
Master Your Shop Management
Did you know the AVI Conference offers management courses in addition to high-end technical classes? Join instructors Bill Haas, Becky Witt and Nathan Scripps as they tackle topics like work flow, process management, marketing and sales.
Bosch Announces Additional Part Numbers For OE Specialty Wiper Blades And Engine Management Sensors
Bosch has added 59 new part numbers to its OE specialty wiper blade and engine management sensor categories, expanding Bosch coverage by more than 43.8 million domestic, European and Asian new vehicles.
Management, Technology Products Highlight CARS Show Floor
The show floor at Automotive Service and Repair Week (ASRW) will feature an area called the Business and Technology Pavilion, which is a collection of exhibiting companies that each feature business enhancement products and services for all automotive shops. ASRW will take place Thursday and Friday, Oct. 17-18, with education beginning Wednesday, Oct. 16, at the Mandalay Bay Convention Center in Las Vegas.