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Get it Straight

Customers these days are pickier than ever about the work performed on their vehicles —and an alignment isn’t an exception. If customers aren’t satisfied with how their cars ride, steer and handle after driving them out of your shop, you’ll likely see those customers again — for the redo. What follows are some simple steps

Honda Performance Upgrades

Service & Diagnostics Call it what you want — the compact performance market, sport compact market, import scene or the tuner market — but there’s no denying the import car performance segment has grown by leaps and bounds over the past decade. According to SEMA’s 2006 Compact Performance Market Report, retail sales for this niche

Tech Tip: Ready-to-Install Struts Save Time and Increase Profits

It should come as no shock that preassembled, ready-to-install struts have been a huge hit lately. The pros like them because they are much easier, faster and more profitable to install than ordinary struts. They don’t need a spring compressor to disassemble and reassemble the strut and they can get the customer back on the road much faster because of the time saved by not replacing the entire strut assembly.

Tech Tip: Brake Maintenance and Inspection

The brake actuating system, consisting of the master cylinder, calipers, hoses and wheel cylinders, experiences wear each time the driver applies the brakes. Some drivers rarely use their brakes and therefore never wear out a set of brake linings. Nevertheless, no matter how little the brakes are used, moisture contamination and rust will eventually cause the brake actuating system to fail.

GM ‘W Platform’

Preventive Maintenance and Undercar Service

Ready-To-Install Struts: Saving Time & Adding Profits

It should come as no shock that preassembled, ready-to-install struts have been a huge hit lately, not only with do-it-yourselfers, but even more so with professional technicians. The pros like them because they are much easier, faster and more profitable to install than ordinary struts. They don’t need a spring compressor to disassemble and reassemble

Diagnostic Solutions: Brake Maintenance & Inspection

” height=”234″ alt=”” border=”0″ align=”right” /> Although brake systems wear at a relatively glacial rate, a point will be reached when they can no longer stop the vehicle in an emergency situation and brake system inspections are therefore required to prevent accidents caused by brake component failure. Inspection procedures vary from area to area. Mountainous

Selling Services: Reading Tires to Diagnose Suspension Problems

As a rule, all tires should wear evenly across the full face of the tread as long as wheel alignment is correct, the tires are maintained at the recommended inflation pressure, and the vehicle is driven sensibly. Any kind of tire wear that deviates from the norm, therefore, usually indicates trouble. SHOULDER WEAR Take heavy

Tech Tip: Maximizing Ride Control, Steering Response and Handling

Any spring, whether it’s a leaf, torsion or coil spring, must compensate for irregularities in the road surface, maintain the suspension system at a predetermined height and support added weight without excessive sagging. As you’ll read, each of these functions is extremely important in providing comfort, precise handling and load-bearing capability in the modern import vehicle.

Diagnostic Solutions: Springs and Things

Maximizing Ride Control…Steering Response & Handling