Delmar Expands Course Offerings in Interactive Automotive Technician Training Series
Delmar recently announced two new courses as part of the Professional Technician Training Series. The brand new Parts Specialist and Service Consultant courses focus on ensuring that technicians know how to work with customers and that much needed repairs do not go ….
Viewpoint: Good Enough?
I was talking to Jim Currier of Jim & Sons Transmission in Cuyahoga Falls, OH, and he said something that stuck in my head. I was commenting on how clean his shop was and how it looked better than some dealerships in the area. Jim said, “It has to be this way. After all, I
Rotor Runout Check List
The vehicle owner may say that under light braking the vehicle pulses to a stop, or under heavy braking the vehicle shudders. Technical service bulletins (TSBs) often describe these symptoms as a “judder.” There are only two causes for judder — lateral runout and disc thickness variation on the rotor’s friction surface. What could have
Steering Position and Yaw
Driving skills and Electronic Stability Control One of the first things a novice driver asks is: “Do I turn into the skid or away from it?” With Electronic Stability Control, this decision is made for us. When a vehicle begins to skid during a cornering maneuver, the skilled driver steers into the direction of the
News Extra: Next Generation AIA Import Specialist Tests
The aftermarket parts and service industry needs qualified personnel to drive sales and provide top-notch customer service. Recognizing this need, the Auto International Association (AIA), a segment of the Automotive Aftermarket Industry Association (AAIA), created its certification program in 1989. Recently updated, the program is designed to help create “real experts” in the import parts
Hyundai: Drivetrain Noises & Wheel Bearing Replacement
One of the toughest challenges we face as import specialist techs is noise complaints. These aren’t necessarily difficult from the technical or nuts and bolts perspective as much as from the diagnostic process. The first challenge is to pin down the noise that has the customer concerned. We’ve all listened to our customers struggle with
Servicing Solutions: 15 Tips on Servicing Ford F-150s
A bold new look and some subtle changes probably best describe the 2004-and-up Ford F-150. To the technician, it is the subtle changes that he or she needs to be aware of. Beginning with the 2004 model year, Ford launched a new body style for the F-150. It is a new vehicle inside and out.
Tech Tip: Kia Sedona Transaxle Range Switch Out of Adjustment
Some owners of 2002-’05 Sedonas may complain of MIL Illumination related to the transaxle range switch being out of adjustment. On vehicles that exhibit this condition, a transaxle range switch that’s out of adjustment may cause the following conditions ….
ToolTopia.com and TechShop Magazine Team Up to Give Away $1,000 in Free Tools
You can win a shopping spree worth $1,000 of free tools from ToolTopia.com and TechShop – Equipment, Tools & Supplies magazine. You need to register online by November 30, 2008 to be eligible for the drawing that will take place on December 12, 2008. Visit the registration site for complete details, rules and conditions ….
Tech Tip: Adding a Fluid Flush Can Boost a Shop’s Average Repair Order
Many shops are recovering revenues lost to a shrinking repair market by "upselling" fluid maintenance services or, as they’re commonly called in the aftermarket, "fluid flushes." In other words, adding a fluid flush to a money-losing routine oil change can boost a shop’s average repair order amount into the range needed for true profitability ….