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Quotes and One Liners

Here are some quotes that resonate just as strong today as they did when they were first uttered. “People like to talk about a job well done and equally like to complain when a job is badly done.” Fred G. Wacker, President, Ammco Tools, May 1973 issue “Have enough faith in yourself to advertise your

Porsche: Maintenance Essentials

Boost System Performance & Customer Satisfaction

Tech Tip: Steering Position and Yaw

The Electronic Stability Control (ESC) program uses the Anti-Lock Brake System (ABS) and Electronic Throttle Control (ETC) to maintain vehicle stability in a cornering maneuver. The ESC program requires the communication between the Engine Control Module (ECM) and ABS controller. This communication takes place on the Controlled Area Network (CAN) buss of the vehicle. The program uses input from the following sensors: steering wheel position, throttle pedal position, throttle position, engine speed, brake switch, wheel speed, yaw and ….

Management: Good Enough?

Almost every reputable and profitable shop owner I know is looking for the best parts – not the cheapest ones. If parts manufacturers make the best, good shops will buy them. Why? Because a comeback and the hope that the parts manufacturer will cover the labor for the warranty claim clearly outweighs the up-front profit made by installing a cheap part. Cheap parts that compete only on price have the potential to turn the automotive repair industry into a ….

Tech Tip: Rotor Runout Checklist

The vehicle owner may say that under light braking the vehicle pulses to a stop, or under heavy braking the vehicle shudders. Technical service bulletins (TSBs) often describe these symptoms as a "judder." There are only two causes for judder – lateral runout and disc thickness variation on the rotor’s friction surface. What could have caused the lateral runout? The causes of the condition range from ….

Tech Tip: Drivetrain Noises and Wheel Bearing Replacement

One of the toughest challenges we face as import specialist techs is noise complaints. These aren’t necessarily difficult from the technical or nuts and bolts perspective as much as from the diagnostic process.

Tech Tip: Engine Knocking Noise Just Above Idle May Be Normal

Engine "knock" may be heard on an applied vehicle just above engine idle speed (800-1,100 rpm) with the engine under a slight load. The noise cannot be detected over 1,100 rpm. The cause may be a normal pulsating noise coming from the EVAP purge solenoid valve and piping (in the engine compartment) transferring into the passenger cabin. However, use the following procedure to reduce the noise ….

Winners Announced in Raybestos Brand Ted Nugent Promotion

Five grand prize winners have been announced in the Raybestos brand "Ted Nugent Exotic Big Game Hunt" promotion. Launched in March 2008, this outdoor-themed campaign served as yet another way to reward loyal Raybestos brake customers for their steadfast reliance on the best brake products in the world ….

WIX Filters Marks 70th Anniversary in 2009

WIX Filters will celebrate its 70th anniversary in 2009, marking seven decades in the filters business. WIX Filters was founded in Gastonia, NC, in 1939 when John Doanne "Jack" Wicks and his business partner Paul Crenshaw saw a need for ….

ACDelco Adds Advanced Technology Training, Expands Youth Outreach

ACDelco recognizes the importance of training both current and future technicians and shop owners so they can stay up to date with the rapid changes in the automotive aftermarket. To continue to meet or exceed these technicians’ and shop owners’ needs, ACDelco is enhancing its industry-leading training offerings. In addition, ACDelco has further expanded its outreach to future technicians by ….