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Tech Tip: 15 Tips on Servicing Ford F-150s

A bold new look and some subtle changes probably best describe the 2004-and-up Ford F-150. To the technician, it is the subtle changes that he or she needs to be aware of. Beginning with the 2004 model year, Ford launched a new body style for the F-150. It is a new vehicle inside and out. However, not all of the 2004 F-150s that you see will be the new body style. The 2004 F-150 was also made ….

Porsche: Maintenance Essentials

Boost System Performance & Customer Satisfaction

Management: Good Enough?

Almost every reputable and profitable shop owner I know is looking for the best parts – not the cheapest ones. If parts manufacturers make the best, good shops will buy them. Why? Because a comeback and the hope that the parts manufacturer will cover the labor for the warranty claim clearly outweighs the up-front profit made by installing a cheap part. Cheap parts that compete only on price have the potential to turn the automotive repair industry into a ….

Tech Tip: Rotor Runout Checklist

The vehicle owner may say that under light braking the vehicle pulses to a stop, or under heavy braking the vehicle shudders. Technical service bulletins (TSBs) often describe these symptoms as a "judder." There are only two causes for judder – lateral runout and disc thickness variation on the rotor’s friction surface. What could have caused the lateral runout? The causes of the condition range from ….

Tech Tip: Drivetrain Noises and Wheel Bearing Replacement

One of the toughest challenges we face as import specialist techs is noise complaints. These aren’t necessarily difficult from the technical or nuts and bolts perspective as much as from the diagnostic process.

ACDelco Adds Advanced Technology Training, Expands Youth Outreach

ACDelco recognizes the importance of training both current and future technicians and shop owners so they can stay up to date with the rapid changes in the automotive aftermarket. To continue to meet or exceed these technicians’ and shop owners’ needs, ACDelco is enhancing its industry-leading training offerings. In addition, ACDelco has further expanded its outreach to future technicians by ….

Delmar Expands Course Offerings in Interactive Automotive Technician Training Series

Delmar recently announced two new courses as part of the Professional Technician Training Series. The brand new Parts Specialist and Service Consultant courses focus on ensuring that technicians know how to work with customers and that much needed repairs do not go ….

Viewpoint: Good Enough?

I was talking to Jim Currier of Jim & Sons Transmission in Cuyahoga Falls, OH, and he said something that stuck in my head. I was commenting on how clean his shop was and how it looked better than some dealerships in the area. Jim said, “It has to be this way. After all, I

Rotor Runout Check List

The vehicle owner may say that under light braking the vehicle pulses to a stop, or under heavy braking the vehicle shudders. Technical service bulletins (TSBs) often describe these symptoms as a “judder.” There are only two causes for judder — lateral runout and disc thickness variation on the rotor’s friction surface. What could have

News Extra: Next Generation AIA Import Specialist Tests

The aftermarket parts and service industry needs qualified personnel to drive sales and provide top-notch customer service. Recognizing this need, the Auto International Association (AIA), a segment of the Automotive Aftermarket Industry Association (AAIA), created its certification program in 1989. Recently updated, the program is designed to help create “real experts” in the import parts