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Tech Feature: Can You Lift It?

You can only make a few mistakes with a lift before it costs more than the lesson is worth. What you don’t know can hurt you if you are using or even buying a lift. The first thing any tech must do is to know what they are lifting. If possible, look at the sticker on the door jam to find out the weight of the vehicle and distribution. But never take this number for granted. Look inside the vehicle to see what the driver is carrying and where the weight is situated ….

Tech Feature: Diagnosing Intermittent Driveability Issues

Intermittent driveability problems of any kind are always a challenge to diagnose. When a customer brings you a vehicle and complains of a stalling problem, you may not have much to go on other than their description of what is happening and when it happens. The more information you can get out of them the better, because you’ll likely need all the details you can get to narrow down the list of possible causes. Many times, there will be no check engine light ….

This Car is Kicking My Butt!

I hear the above phrase every so often and the worst part of the technician’s plight is when he calls me he is almost always working for free at this point in the repair cycle. Most of the time the phone call starts out: “We sold them brakes…” Most of the shops at this point

Chassis Control Engineering & Application

It is a common mistake to look at a vehicle’s chassis and suspension system as just components that are either good, bad or broken. It should be looked at as a system. Understanding basic terminology and vehicle configurations is important to the technician for maintaining or returning that new car chassis control and performance. It

Undercar Express Receives Customer Service Leadership Award for 2008

Frost & Sullivan has recognized remanufacturer Undercar Express of Cleveland, OH, as the 2008 recipient of the Customer Service Leadership of the Year Award for brake calipers in the North American automotive aftermarket ….

Tech Tip: Diagnosing Lit ABS Lamp on Ford Expeditions

Some 1997-1999 Ford Expedition, F-150, F-250 (2WD models only), or 1998-1999 Lincoln Navigator (2WD models only), can exhibit such diverse symptoms as: ABS lamp illumination, false ABS cycling at low speeds, increased brake pedal effort at low speeds, or any combination of the above. These problems all may be caused by an incorrectly installed front wheel speed sensor, a damaged wheel sensor, or a chipped or broken tooth on the tone ring resulting in ….

Can You Lift It?

You can only make a few mistakes with a lift before it costs more than the lesson is worth. What you don’t know can hurt you if you are using or even buying a lift. Know what you are Lifting The first thing any tech must do is to know what they lifting. If possible,

Joe Gibbs Racing Moves Exclusively to New Raybestos Braking System

When approaching treacherous turns at speeds roaring close to 185 mph, even the gutsiest NASCAR drivers grip their steering wheels a little tighter when tires begin to squeal and the rubber starts to burn. Attempting to maneuver around "Calamity Corner" at Daytona or through "The Tunnel Turn" at Pocono requires steadfast reliance on the products operating beneath a racecar’s shiny exterior ….

Tech Tip: Discuss Benefits of Suspension Upgrades with Your Customers

Asking your customer how his vehicle has been riding lately may get him to thinking and may reveal a need for replacement or upgrading. Ask him how his vehicle handles when cornering, stopping, accelerating or driving in a crosswind. Excessive body sway or rocking is a sure sign of inadequate ride control. How does the vehicle ride over tar strips or on rough roads? A rough or bouncy ride could be improved with new shocks or struts. Does the suspension ….

More than 300 GUNK, LIQUID WRENCH and ENGINE BRITE Automotive Chemicals and Lubricants Updated with Bilingual Packaging

Radiator Specialty Company, makers of GUNK, LIQUID WRENCH, CARB-MEDIC and ENGINE BRITE automotive performance chemicals and home-auto lubricants, recently announced the completion of updated packaging for its line of more than 300 items. These updated packages feature dual English and Spanish language for ….