Selling Shocks & Struts: Getting Past Your Feelings so You Can Sell More Ride Control
Early in my career, I was young, stupid and drove some of the most dangerous vehicles in terms of unperformed repairs because I knew that I could fix it “someday.” I believed in the philosophy that a car was half worn, not half broken.
Tech Tip: Expedition Needs a Lift
Some Ford Expedition and 1998-2002 Lincoln Navigator vehicles equipped with four-wheel air suspension, may exhibit repeat air compressor drier failures. The drier cap may become detached from the drier body, or the drier body may be broken at the neck near the compressor head.
Tech Tip: Toyota Driveshaft Assembly Replacement
This bulletin provides information regarding anti-corrosion grease that is present on replacement driveshaft assemblies. It’s important to remove this grease prior to installing the hub nut to prevent over-tightening.
Tech Tip: Volkswagen Diagnosis for Excessive Static Current Draw
On any VW model, one or more of the following symptoms may be possible: Discharged battery; Engine does not start because of low battery voltage; Voltage display in the combination instrument displays too low; or “Low battery” fault codes in various control modules.
BRAKE JOB: GM Acadia / Buick / Outlook / Enclave
The Lambda Platform is shared with the Chevrolet Traverse, Saturn Outlook, GMC Acadia and Buick Enclave. It is largely derived from the GM Epsilon platform, the same platform that makes the Chevrolet Malibu and Pontiac G6. These vehicles can be front- or all-wheel drive. All models have the same rear disc brake setup with the parking brake in the hat of the rotor. All Lambda platform vehicles incorporate Tire Pressure Monitoring (TPMS) ABS and Stabilitrak electronic stability control.
Tech Feature: Servicing MacPherson Struts
In today’s fast-paced import service market, it’s easy to forget the basics of inspecting and repairing MacPherson struts on front suspension systems. But before we get into servicing MacPherson struts, let’s take a look at the design and function of most modern front suspension struts.
MAP Announces Checksheets Updated with Customer Interview Section
A new Customer Interview section will allow the service advisor or technician to document the information provided by the customer in relation to the possible problems with the system.
Tony Stewart Crew Chief Darian Grubb Wins NASCAR MOOG ‘Problem Solver of the Race’ Award at Dover
Grubb’s win moves him into a three-way tie with crew chiefs Alan Gustafson and Drew Blickensderfer for the season-ending MOOG “Problem Solver of the Year” Award.
Wally Rogers Wins NASCAR MOOG ‘Problem Solver of the Race’ Award at New Hampshire
The award is presented following each race to the crew chief whose car posts the greatest improvement in average lap speed from the first half to the second half of an event while finishing on the lead lap.
10 Ways to Prevent & Resolve Tire /Wheel & Rim Slip Problems
Wheel slippage has long been a point of concern in the tire industry, usually with high-output engines and high-torque applications, primarily on farm equipment and commercial trucks.